Change Manager

Luster National•Los Angeles, CA

About The Position

Luster is building a talent pool for future Change Manager roles supporting large, complex heavy-civil infrastructure programs, including highways, roads, bridges, transit, aviation, and water/wastewater projects delivered through traditional and alternative delivery methods. This posting is for anticipated future needs, not a currently available specific opportunity. Selected candidates may have their profiles activated in the specialty-area talent pool and be notified first when a project need arises. Change Managers support the change control process, independently analyze submitted entitlement, cost, and time, maintain accurate and traceable scope, cost, schedule, and technical baselines, and provide program leadership with a defensible position before funds are committed. Assignments may range from a single contract package to a program-level change function. Responsibilities and complexity vary by experience level. The expected salary range is $125,000–$200,000 per year ($60–$96 per hour). The amount offered may vary based on factors such as the candidate’s experience, knowledge, skills, education, certifications, licenses, and geographic location. Luster describes its work environment as inclusive and diverse. Positions may be subject to a background check and drug test after a conditional offer. Accommodations for the application process are available by emailing [email protected].

Requirements

Bachelor’s degree in construction management, civil engineering, construction engineering, business administration, or a related field, or an equivalent combination of education and experience.
10 or more years of construction change control, change order, or claims experience on large (over $500 million), complex heavy-civil infrastructure projects.
Experience leading change control on a construction contract package, including change identification, entitlement determination, pricing, executed change orders, and coordination of supporting estimators, schedulers, and analysts.
Experience evaluating change proposals, requests for equitable adjustment, or claims for entitlement, cost, and schedule impact, and recommending a position to the owner.
Experience developing or reviewing independent cost estimates and time impact analyses that test contractor-submitted pricing and delay claims.
Experience preparing change board or governance packages and presenting recommendations to owner decision-makers.
Working knowledge of public works contract provisions concerning changes, differing site conditions, delays, and notice and claim requirements.
Experience with industry-standard project management information systems, document management, and CPM scheduling software, such as MS Project, Unifier, Kahua, e-Builder, or Primavera P6.
Proficiency with Microsoft Office Suite/Office 365, such as Outlook, Teams, Word, and PowerPoint.
Excellent written and verbal communication and interpersonal skills.
Excellent multitasking and organizational skills.
Collaborative mindset that fosters teamwork, trust, and positive relationships.
Curiosity, problem-solving ability, and commitment to continuous improvement.

Nice To Haves

Master’s degree in construction management, civil engineering, construction engineering, or business administration.
Active professional certifications such as CCM (CMAA), PMP (PMI), and/or CCP or CFCC (AACE).
Experience managing a program-level change control function across multiple contract packages, including supervising change analysts and standardizing package evaluations.
Experience negotiating individual change orders exceeding $10 million in value.
Experience leading the owner’s position on a claim through a dispute resolution board, mediation, or a formal claims process.
Experience analyzing delay and schedule impact on a CPM schedule, including concurrency and the distinction between excusable and compensable delay.
Experience with industry-standard estimating, cost analysis, and document markup software, such as HCSS HeavyBid, RSMeans, Bluebeam Revu, or ProjectWise.
Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Responsibilities

Support the program’s change control process from early identification through entitlement determination, pricing, negotiation, and executed change order.
Track each change notice and open change item in the log through a documented decision within the timeframes allowed by the contract.
Evaluate change proposals, requests for equitable adjustment, and claims for contractual entitlement, and recommend a position supported by contract language and the factual record.
Develop and review independent cost estimates and time impact analyses to test contractor-submitted pricing and delay claims.
Coordinate with estimators, schedulers, and analysts supporting change evaluation, and apply a consistent approach to analyzing, pricing, and documenting changes.
Prepare change board packages containing the recommendation, independent analysis, funding source, and consequences of not acting, and present them to program decision-makers.
Support negotiation of change order value and time extensions alongside the contracting officer or contract administrator, and document agreements and releases.
Process approved change orders through the contract and confirm they are reflected in contract value, baseline schedule, budget, and affected drawings and specifications.
Coordinate change evaluation with engineering, inspection, right of way, and operations groups.
Evaluate impacts to active operations and existing facilities before a change is approved.
Analyze differing site conditions, design changes, and third-party-driven changes involving bridges, underground work, and systems, distinguishing what is covered by the contract from what is not.
Report change trends, open change exposure, and pending time extensions to executive program leadership so cost and schedule risks are visible.
Maintain configuration control of change records and affected technical documentation, including version control, revision history, and audit trails.
Keep entitlement decisions, pricing basis, and correspondence retrievable for audit, funding review, and dispute resolution.