Project Engineer (Remote)

Intelligent Technical Solutions•International Falls, MN

6d•Remote

About The Position

The Remote Project Engineer is dedicated to completing innovative technology projects, enhancing system capabilities, and fostering a culture of collaboration to directly address the unique challenges of the area. This position is key in delivering project solutions to clients that exceed expectations through careful understanding of client technologies and a thoughtful approach to problem solving. The ideal candidate typically has 5 years of experience designing, testing, and deploying complete technology solutions.

Requirements

Experience working with remote teams is required.
Hands-on or remote deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.
Ability to work in a fast-paced, and at times high-pressure consulting environment.
A home office set up that meets the following: Computer: A working computer with a minimum of 8GB RAM and one of the following: Windows 11 with an Intel i5 or i7 (8th generation or newer), or AMD Ryzen 5 or 7 (2000 series or newer), or macOS 12 or newer. Internet: Stable internet connection with at least 5 Mbps download and upload speeds. Audio Equipment: A quality headset with a noise-cancellation feature for meetings. Mobile Device: A smartphone capable of installing the Microsoft Authenticator app. Webcam: An HD webcam for video calls. 2nd Monitor UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
Excellent command of the English language both spoken and written
Able to work full time for 40 hrs. a week: 8:00 AM to 5:00 PM PST (Monday to Friday)
Able to pass our online behavior and cognitive assessments.
Candidates must have demonstrable experience in at least two of the following areas: Windows Server Environment Setup, Active Directory and Active Directory Services, DNS and DHCP, Hypervisor Setup and Configuration with Hyper-V, Cloud Platform Deployments, Standard O365 Apps such as SharePoint, OneDrive, and Microsoft Teams, Cloud Identify Management such as Azure AD and EntraID, MDM platforms including Intune and MaaS360, Email Migration and Support, Experience migration from on-premises Exchange to O365, Migration tools and scripts such as those from BitTitan, Data Storage Device Setup and Deployment, NAS solutions from QNAP and Synology and Dell

Nice To Haves

Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is a plus but not required for this position.
Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients is a plus but not required for this position.
Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate is a plus but not required for this position.
Ideal candidates also have demonstrable experience in at least two of the following areas: Hypervisor Setup and Configuration VMWare ESXi, Nutanix Acropolis, Cloud Platform Deployments QuickBooks Online, Apple MDM, Citrix ShareFile, Equipment Setup and Deployment Network Switches from Cisco and Dell Enterprise, Firewalls from SonicWall and Fortinet, Wireless Access Points (WAPs) from Cisco Meraki and Ubiquiti
Preferably, at least two of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.
Able to provide NBI Clearance (for PH applicants).

Responsibilities

Champion the successful implementation of key projects, meeting client requirements and timelines.
Drive the optimization of IT system performance and reliability by proactively addressing challenges.
Enhance team collaboration and communication, contributing to the success of every project.

Benefits

Comprehensive Health Plans / HMO (Employee & Dependent/s)
Life Insurance
Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Night Shift Bonus
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification