Project Coordinator

IQVIA•Durham, NC

About The Position

The Project Coordinator supports the Project Leader (PL) and Clinical Project Manager (CPM), with minimal supervision, in managing project activities and ensuring work follows standard operating procedures, policies and practices, good clinical practices (GCP), applicable regulatory requirements, and required quality and timeline metrics. The role helps ensure customer satisfaction for assigned projects. It also supports project documentation, communications, meeting coordination, reporting, project tracking, compliance, and onboarding.

Requirements

  • Bachelor's degree in life sciences or another related field.
  • Typically requires 2–3 or more years of experience; the posting also states 4–5 years of experience or an equivalent combination of education, training, and experience.
  • Good knowledge within a specific discipline, typically gained through extensive work experience and/or education.
  • Basic knowledge of clinical trials and applicable clinical research regulatory requirements, including Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines.
  • Strong written and verbal communication skills, including good command of English.
  • Good communication and interpersonal skills.
  • Good problem-solving skills.
  • Results- and detail-oriented approach to work delivery and output.
  • Good planning, time management, and prioritization skills, with attention to detail and accuracy.
  • Good software and computer skills, including MS Office applications.
  • Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
  • Ability to work across geographies with awareness and understanding of cultural differences.

Responsibilities

  • Assist in establishing and maintaining project files, records, reports, and other documentation in accordance with the scope of work and SOPs.
  • Assist with periodic reviews and audits of project files for accuracy and completeness.
  • Coordinate and track information, communications, documents, materials, and supplies for assigned projects.
  • Manage study-specific eTraining and oversee compliance.
  • Update and maintain internal systems, databases, tracking tools, timelines, and project plans with project-specific information.
  • Prepare and distribute status, tracking, and project finance reports; assist project managers with budget allocation and invoice approvals.
  • Organize and support internal study team and customer meetings for the Project Leader.
  • Record meeting minutes, notes, and actions, then distribute and follow up as appropriate.
  • Support preparation of presentation materials for internal and external meetings and project summary data.
  • Coordinate project team and customer meeting logistics and required materials.
  • Identify and escalate discrepancies in project tracking data, timesheet coding, expense data, and billing.
  • Establish and manage performance dashboards, analyze event triggers and alerts, and determine appropriate follow-up for the Project Leader or others.
  • Monitor metrics and update IQVIA systems to ensure accurate and timely reporting for senior management.
  • Coordinate onboarding of new Key Members and system access.
  • Assist with training and orienting more junior project support staff.

Benefits

  • Health and welfare benefits may be offered.
  • Incentive plans, bonuses, and/or other forms of compensation may be offered, depending on the position.
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