Project Coordinator - Support Services

Memorial Sloan Kettering Cancer Center•New York, NY
•$62,600 - $97,100•Hybrid

About The Position

The Project Coordinator, Support Services supports the planning, coordination, execution, and monitoring of operational and strategic initiatives across MSK’s Support Services division. The role partners with departmental leaders, stakeholders, operations teams, project managers, and cross-functional groups to advance divisional priorities and improve project execution, efficiency, and accountability. The coordinator develops and maintains project trackers, dashboards, status reports, and presentation materials; interprets data to identify trends and recommend actions; supports portfolio governance and resource planning; and coordinates multiple concurrent projects. The role also facilitates meetings, records decisions and action items, supports workflow analysis and process improvement, and assists with implementation, change management, and project adoption. The position offers exposure to leadership, operations, and project management, with opportunities for professional growth.

Requirements

  • At least 3 years of experience in project coordination, operations, administration, healthcare, or a related environment is preferred.
  • Demonstrated experience supporting projects, initiatives, programs, or operational improvement efforts.
  • Proficiency in Microsoft Excel and PowerPoint is required.
  • Experience developing reports, presentations, project plans, dashboards, or tracking tools.
  • Ability to deliver presentations and communicate findings.
  • Strong written and verbal communication skills and a customer service-oriented approach.
  • Ability to build productive working relationships with frontline leaders, management, and cross-functional stakeholders.
  • Strong organization and attention to detail, with the ability to manage multiple priorities effectively.
  • Proactive, resourceful, and willing to take initiative while contributing as a hands-on team member.
  • Adaptable problem-solving skills, a continuous improvement mindset, and a desire to learn operational processes and project management practices.
  • Comfort working in ambiguity and eagerness to learn.

Nice To Haves

  • Basic knowledge of project management principles, methodologies, or project management systems.

Responsibilities

  • Support the planning, coordination, execution, and monitoring of operational and strategic initiatives across the Support Services division.
  • Partner with departmental leaders and stakeholders to drive project activities, monitor milestones, and ensure timely completion of deliverables.
  • Develop, maintain, and enhance project trackers, dashboards, status reports, and presentation materials.
  • Interpret data to identify trends and make actionable recommendations.
  • Help establish and strengthen project management and portfolio governance processes to improve project oversight, resource planning, and accountability.
  • Coordinate multiple concurrent projects and initiatives and ensure alignment with departmental objectives and organizational priorities.
  • Facilitate project meetings, prepare agendas, document decisions and action items, and follow up with stakeholders on progress updates.
  • Partner with operations teams to analyze workflows, gather requirements, and support process improvement efforts.
  • Collaborate with project managers, operational leaders, and cross-functional teams to support implementation, change management, and successful project adoption.
  • Deliver presentations and communicate findings.
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