Project Coordinator - Support Services

Memorial Sloan Kettering Cancer Center•New York, NY

21h•Hybrid

About The Position

The Project Coordinator, Support Services supports the planning, coordination, execution, and monitoring of operational and strategic initiatives across MSK’s Support Services division. The role partners with departmental leaders, stakeholders, project managers, operational leaders, and cross-functional teams to advance project activities, track milestones, and ensure timely completion of deliverables. It offers exposure to leadership, operations, and project management while contributing to sustainable processes, stronger portfolio visibility, and the division’s long-term goals. The coordinator develops and maintains project trackers, dashboards, status reports, and presentation materials; interprets data to identify trends and make actionable recommendations; and helps establish project management and portfolio governance processes. The role also coordinates concurrent projects, facilitates meetings, documents decisions and action items, analyzes workflows, gathers requirements, and supports process improvement, implementation, change management, and project adoption. This is a hybrid position, with work across MSK sites two to three times per week. The schedule is 9:00 AM–5:00 PM EST, Monday through Friday. The role reports to the VP, Support Services. The listed pay range is $62,600–$97,100, and the position is classified as exempt.

Requirements

Proficiency in Microsoft Excel and PowerPoint.
Demonstrated experience supporting projects, initiatives, programs, or operational improvement efforts.
Experience developing reports, presentations, project plans, dashboards, or tracking tools.
Ability to deliver presentations and communicate findings.
Strong written and verbal communication skills with a customer service-oriented approach.
Ability to build productive working relationships with frontline leaders, management, and cross-functional stakeholders.
Strong organization and attention to detail, with the ability to manage multiple priorities effectively.
Proactive, resourceful, and willing to take initiative while contributing as a hands-on team member.
Adaptable problem-solving skills, a continuous improvement mindset, and a strong desire to learn operational processes and project management practices.
Comfort working in ambiguity and eagerness to learn.

Nice To Haves

Three or more years of experience in project coordination, operations, administration, healthcare, or a related environment is preferred.
Basic knowledge of project management principles, methodologies, or project management systems is preferred.

Responsibilities

Support the planning, coordination, execution, and monitoring of operational and strategic initiatives across the Support Services division.
Partner with departmental leaders and stakeholders to drive project activities, monitor milestones, and ensure timely completion of deliverables.
Develop, maintain, and enhance project trackers, dashboards, status reports, and presentation materials to provide visibility into divisional priorities and project performance.
Interpret data to identify trends and make actionable recommendations.
Assist in establishing and strengthening project management and portfolio governance processes that improve project oversight, resource planning, and accountability.
Coordinate multiple concurrent projects and initiatives, aligning them with departmental objectives and organizational priorities.
Facilitate project meetings, prepare agendas, document decisions and action items, and follow up with stakeholders on progress updates.
Partner with operations teams to analyze workflows, gather requirements, and support process improvement efforts.
Collaborate with project managers, operational leaders, and cross-functional teams to support implementation, change management, and successful project adoption.
Deliver presentations and communicate findings.