Project Coordinator

Zeus Fire and Security • Madison, WI

34d

About The Position

This position coordinates security installations and owns the installation process from planning through completion. The Project Coordinator works with customers, technicians, and internal teams to keep installations on schedule, within budget, and aligned with customer expectations. The role also involves maintaining accurate internal records and providing reports.

Requirements

• High school diploma; an AA or college education is preferred.
• Ability to learn quickly and assert oneself as the lead coordinator.
• Five years of customer service experience or equivalent experience.
• Exceptional oral and written communication skills.
• Detail-oriented and proficient in MS applications.
• Ability to interact professionally with varying personalities and all levels within the organization.

Nice To Haves

• AA or college education.

Responsibilities

• Coordinate multiple projects while adhering to budget and timeline constraints.
• Coordinate customer installation tasks and resources to complete installations on time, on budget, and to a high level of client satisfaction.
• Negotiate with technicians to bid installations at or below budget.
• Communicate with customers and technicians to track and manage installation progress and problems.
• Update internal systems promptly so pertinent information is available for future access.
• Work professionally with Sales, Service, and other departments to support customer satisfaction throughout the installation process.
• Provide reports in a timely fashion.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED