Project Coordinator - Shop Drawings

All Weather Insulated Panels•East Stroudsburg, PA

42d•$65,000 - $75,000•Hybrid

About The Position

We're looking for a detail-oriented Project Coordinator to manage customer relationships, oversee engineered orders, and ensure timely delivery. You'll work closely with engineering, drafting, and production teams to keep everything on track and meet customer needs. If you're organized, proactive, and thrive in a fast-paced environment, this is the role for you! This role manages engineered shop drawing orders for material manufacturers from submittal to delivery, serving as the main point of contact between the customer and the plant, providing the highest level of customer service.

Requirements

Demonstrates a high level of verbal and written communication skills is a must.
The ability to work in a fast-paced environment and manage multiple priorities.
Must have the ability to communicate technical material to a non-technical audience.
Experience with construction/installation detailing and practices.
Ability to read and understand Architectural and Structural drawing sets.
Proficient in Project Management software and financial accounting systems.
Advanced working knowledge of project scheduling and documentation techniques and processes.
Strong Personal Computer working capabilities in MS Office (Excel, Word, PowerPoint, Adobe Writer, Visio, and basic Windows environment).
High school diploma or equivalent.
Strong customer service skills, including conflict resolution and consistent follow-through.
Excellent verbal and written communication skills.
Experience in the construction or design & detailing trades.
Ability to effectively establish and maintain positive relationships with customers.
Solid organizational skills including attention to detail and multi-tasking skills.
Intermediate skill level in Microsoft Office (Excel, Word, Outlook primarily).
Ability to work the core hours of 8am-5pm Monday through Friday with ability to work overtime and weekends as needed.
Ability to sit for extended periods.
Must be able to twist, reach, grasp, and other physical movements.
Ability to regularly work in conditions typical of an office environment, and occasionally work in conditions typical of a manufacturing environment, including noise, extreme temperatures and humidity, odors, dust, etc.
Ability to wear prescribed personal protective equipment and appropriate clothing.
Ability to read, write, and verbally communicate fluently in English.
Ability to effectively use a telephone, computer, monitor, keyboard, mouse, and common office equipment and machinery.
Ability to interact effectively with clients, contractors, employees, and other individuals, and must possess professional phone etiquette.
Ability to function effectively with moderate to high levels of stress in a demanding and dynamic environment.
Must be able to concentrate for extended periods of time and consistently produce accurate work products, organized thoughts, and execute sound judgment.
Must be reliable and dependable.
Ability to lift 25 lbs.

Nice To Haves

AutoCAD experience not required, but a plus.

Responsibilities

Oversee projects from start to finish.
Establish and maintain positive relationships with customers and ensure timely follow-through on all tasks and processes.
Review, clarify, process, and manage engineered shop drawing orders.
Confirm credit approval and/or payment arrangements have been approved.
Schedule engineering, drafting, customer review, and production processes around material lead times and required delivery dates.
Obtain essential information from customers for engineering services in time to meet the production schedule.
Submit coil order requests to Purchasing.
Coordinate special buyout items with Purchasing.
Communicate with customers on a regular basis so projects flow through the system and into production.
Update the schedule regularly and communicate project changes to all departments.
Keep the project file updated.
Provide customer support on material issues and shortage claims.
Keep the Warranty Log updated with customer complaints.
Complete training by supervisor.
Comply with all company and department policies and procedures.
Comply with all safety policies and procedures.
Perform other duties as assigned.