Project Coordinator

ITW•Appleton, WI

11d

About The Position

The Project Coordinator supports the fume extraction business by coordinating intake and execution of centralized fume extraction projects. The role helps provide an exceptional customer experience and a seamless transition from purchase through installation. The coordinator engages customers on large-scale projects and manages their experience across quoting, scheduling, and fulfillment, while coordinating installation activities among sales engineers, sales teams, distributors, end users, and installation teams. The position owns and improves the product order fulfillment process, maintains project schedules, identifies and mitigates scheduling risks, and partners with sales engineers to ensure quotes are complete and project updates are communicated promptly. It also supports sales-process documentation and customer and quote database history, acts as data steward for centralized data in quoting software, proposes process improvements to maximize project throughput, and manages third-party installation vendor relationships. Other duties may be assigned. Up to 10% travel is possible.

Requirements

2–4 years of prior experience in project management, sales, and customer relationship management.
Experience coordinating, installing, and scheduling multiple industrial projects simultaneously.
Ability to design, balance, and analyze fume collection systems.
Proficiency with ERP, CRM, project management, and Microsoft Office software platforms.
Team player with a positive attitude, self-motivation, and good decision-making.
Organized self-starter with willingness to learn and grow.
Excellent oral and written communication skills.

Nice To Haves

Bachelor’s degree preferred.
Knowledge of weld fume regulations and associations, including ACGIH, OSHA, and NIOSH, is desired.

Responsibilities

Engage customers on large-scale projects and manage their experience throughout quoting, project scheduling, and fulfillment.
Coordinate project installation activities among sales engineers, the sales team, distributors, end users, and installation teams.
Own and improve the product order fulfillment process and maintain project schedules, including coordinating system installations.
Identify scheduling risks proactively and work with the fulfillment team and customers to mitigate project risks.
Partner with sales engineers to ensure quotes are complete and project updates are tracked and communicated in a timely manner.
Support documentation of the sales process and customer and quote database history.
Act as data steward for centralized data within quoting software.
Propose and implement improvements to enhance the selling process and maximize project throughput.
Manage and grow third-party installation vendor relationships.
Perform other duties as assigned.