Project Coordinator

LOTH•Columbus, OH

12d•Onsite

About The Position

The Project Coordinator (PC) ensures the smooth operation of installation projects performed by LOTH Service Delivery. During planning and order entry, the PC helps ensure orders meet customer and internal partner expectations. During execution, the PC ensures projects are appropriately resourced and stakeholders receive necessary communication. The role is responsible for coordinating product orders and deliveries with project schedules while maximizing logistical efficiency, including confirming site readiness, manufacturer lead times, and effective use of installation resources. The PC may work closely with client contacts during delivery and installation.

Requirements

Bachelor’s degree preferred or comparable work experience.
At least 3 years of project management experience.
General understanding of space planning and building code requirements.
Ability to read and understand installation drawings and construction documents.
Attention to detail and strong organizational skills.
Working knowledge of Microsoft Office, including Project, Word, Excel, Outlook, PowerPoint, and Publisher.

Nice To Haves

Knowledge of furniture product lines, installations, applications, and labor pricing.
Working knowledge of PlanGrid and Procore.

Responsibilities

Participate in client kickoff meetings.
Develop scopes of work in collaboration with sales and design.
Create and maintain comprehensive project documentation.
Ensure projects are delivered on time, within scope, and within budget.
Supervise projects to support timely scheduling and invoicing.
Participate in project double-checks before drawings are sent to clients.
Visit sites to verify critical project information, including measurements, electrical and data requirements, and site access.
Calculate project costs by analyzing labor, materials, and time requirements.
Develop detailed project plans and monitor progress.
Ensure resource availability and allocation.
Schedule and conduct field verification before installation.
Coordinate and manage relationships with clients and internal and external stakeholders.
Address open questions, issues, and general communications within 36 business hours.
Collaborate with and direct the internal team to meet the scheduled installation.
Direct the installation team onsite and clarify the installation plan, timeline, and expectations.
Manage changes to project scope, schedule, and costs using appropriate verification techniques.
Manage outstanding post-installation issues and provide progress reports at the required cadence and level of detail.
Close out projects with photo documentation and project management software.
Measure project performance using appropriate tools and techniques.
Report and escalate issues to leadership as needed.
Perform risk management to minimize project risks.