Project Coordinator

Terracon•Auburn, AL

10d

About The Position

Provides project delivery support through document control and administration, project tracking, quality and consistency, and drafting communications to support a positive client experience. The role supports multiple project assignments and works with project teams, financial analysts and accountants, local offices, operations, clients, and project/program leadership. Duties include coordinating and tracking project documentation, proposals, budgets, schedules, billing, work in progress, invoicing, and accounts receivable; preparing project materials and communications; coordinating client requirements and project milestones; and providing training and coaching on client programs, systems, and Compass. The position may also perform engineering support tasks, including preparing drawings and directives for proposed boring and test-pit locations, preparing logs, coordinating drilling, and classifying soil and rock samples, as directed. The employee must follow applicable safety rules, guidelines, and standards for all projects.

Requirements

High school diploma.
At least 4 years of related experience.
Fluency with Microsoft Office applications.
A valid driver’s license with an acceptable violation history may be required.

Nice To Haves

Associate or bachelor’s degree in a related field.
Experience with gINT geotechnical software and AutoCAD LT, if applicable.

Responsibilities

Coordinate document processes and systems to control and make project and client documentation available to local offices and operations, including tracking and routing documents.
Partner with financial analysts, accountants, and project teams to review, track, and update proposal and project status and milestones, billing, budgets, timelines, and schedules in accordance with contracts and management policies.
Draft project reports, templates, proposals, fee estimates, change orders, communications, and other documentation.
Update internal systems, including TerraNet and CRM; maintain tracking systems for proposal and project status, client requirements, templates, communications, contacts, timelines, deliverables, and financial data.
Support management of project work in progress, invoicing, and accounts receivable.
Schedule and coordinate utility locating services and clearances as needed.
Perform engineering support tasks as directed, including developing drawings and directives for proposed boring and test-pit locations and plans, preparing boring and test-pit logs, coordinating drilling, and classifying soil and rock samples in the field.
Schedule and communicate with clients about report status, delivery schedules, and system access.
Coordinate client opportunities and requests for proposals, task orders, and change orders with offices; clarify key project and client requirements and follow up as needed.
Promote and provide training and coaching to Operations on Terracon client programs and systems.
Ensure project document control follows established processes, quality standards, project requirements, client protocols, and contract requirements; collaborate with local offices and operations to complete document compliance within scope and schedule.
Support overall delivery of multiple projects across cost, schedule, quality, information, and contracts; assist with budget and schedule oversight and tracking.
Work with clients to access and use external systems when applicable and required.
Coordinate proposal and opportunity responses with local offices, including coaching on key client requirements.
Assist with TerraNet resource site and CRM updates and maintain key client contacts and client-specific materials and requirements.
Interact with key client contacts as needed or directed, keep project team members informed of status and delivery issues, and support project/program leadership with client communication plans.
Work with offices on change-order requests to support timely delivery to clients and approval; support proposal and project registration setup as needed.
Work with NAM to develop or maintain a Program Manual or related documents.
Maintain, communicate, and track milestones for project teams; support project/program managers with resource management and assignment.
Maintain and update project- or program-level Compass, as applicable, and train and coach operational project managers and team members on its use and applicability.
Work with Terracon Client Service Managers and/or Client Service Specialists to incorporate and advance the use of Compass internally and externally.
Follow safety rules, guidelines, and standards for all projects; participate in pre-task planning.