Project Coordinator

Empower AI Inc., DC
Onsite

About The Position

Empower AI is seeking a Project Coordinator to work within the Program Management Office (PMO) at the Department of State. This role is crucial for managing operations and ensuring the completion of required deliverables to support the customer's mission of providing IT services to DoS users enterprise-wide. The Project Coordinator will provide multi-disciplined management services to support the overall program, customer Portfolio, and associated Product Teams. This includes maintaining and supporting common tools and processes for project tracking and management, employing comprehensive management functions for a systematic approach to IT project management, and coordinating with government representatives for project execution and documentation. The role also involves financial data collection, analysis, projection planning, advisory services, and travel coordination. A key aspect is establishing and maintaining structured processes to engage with Product Teams throughout the product life cycle and facilitating collaboration sessions between Enterprise Operations and Product Teams. Additionally, the Project Coordinator will support data sharing initiatives with interagency partners and manage data from systems like USCIS CLAIMS.

Requirements

  • 5+ years of experience
  • Bachelor's in IT or related field
  • CAPM or PMP Certification(s)
  • Secret Security Clearance

Nice To Haves

  • CAPM or PMP Certification(s)
  • ITIL 4 Foundation Certification
  • Comp TIA Sec + Certification(s)

Responsibilities

  • Provide a variety of multi-disciplined management services to support the overall program, various customer Portfolio and associated Product Teams.
  • Provide, maintain, and support common tools and processes that enable the Government to track and manage individual projects.
  • Employ comprehensive management functions to ensure a systematic approach to IT project management, coordinating with assigned Government representatives for project execution and documentation.
  • Provide financial data collection, analysis, projection planning, advisory services and assistance in travel coordination for all operational elements of this effort.
  • Establish and maintain structured processes to engage with Product Teams throughout the entire product life cycle from initial planning through deployment and ongoing support, ensuring early and continuous Enterprise Operations involvement.
  • Facilitate regular collaboration sessions between Enterprise Operations and Product Teams to align operational requirements, deployment timelines, and priorities.
  • Support data sharing and electronic transfer initiatives with interagency partners, including the Department of Homeland Security (DHS), Department of Justice (DOJ), Department of War (DoW), and other agencies.
  • Manage and process data from the United States Citizenship and Immigration Services (USCIS) Computer Linked Application Information Management System (CLAIMS) and other approved electronic means.
  • Represent DoS’s technical and subject matter interests on relevant interagency calls.
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