Project Coordinator

Production Resource Group•Van Nuys, CA

About The Position

PRG is a provider of services and solutions for entertainment and live events. The Project Coordinator works with Account Executives, Project Managers, Technical Product Managers, Asset Teams, Branch Operations, Logistics, and internal and external prep crews to support accurate and timely project and order execution. The role manages project orders and data in PRG’s Asset Management System (AMS), supports equipment planning and allocation, coordinates prep and logistics, and provides project updates through delivery and closeout. The position is expected to provide excellent customer service to internal and external stakeholders. The role requires knowledge of at least one entertainment product discipline and exposure to others, the ability to interpret technical drawings, and experience managing client requirements within a budget. The posted annual pay range is $72,500–$75,000; actual salary depends on the applicant’s experience, knowledge, skills, abilities, location, and market data. This is a safety-sensitive position requiring pre-employment drug screening.

Requirements

Excellent verbal and written communication skills.
Excellent customer service skills, including proactively providing updates and information that support project delivery.
Strong organization and time-management skills.
Ability to manage multiple projects simultaneously.
Knowledgeable work experience in at least one product discipline and exposure to other disciplines, such as Audio, Camera, LED, Lighting, Rigging, Video, and/or Labor.
Ability to read and interpret technical drawings.
Ability to solve problems and make decisions independently.
High school diploma or equivalent experience required.
At least 2 years of experience in technical production, operations, or rental inventory management within the entertainment industry required.
Experience meeting client requirements while managing to a set budget required.
Working knowledge of equipment used in entertainment production.
Advanced knowledge of Microsoft Office Suite and Salesforce.
Ability to remain in a stationary position for extended periods, perform extensive typing, occasionally lift and/or move up to 20 pounds, and communicate effectively by listening and in written and verbal forms.
Must complete pre-employment drug screening.

Responsibilities

Ensure Sales, Project Management, Operations, and other impacted departments are informed of project requirements and updates, and hold them accountable for project milestones.
Confirm equipment availability and work with Asset Teams to identify alternatives for unavailable equipment, including substitutions, transfers, subrentals, or purchases, while meeting project budget and revenue targets.
Provide regular equipment updates to Project Managers and Account Executives.
Provide project updates to Asset Teams and confirm asset allocation.
Keep assigned project data accurate and current in AMS, including creating and managing change orders.
Work with the Project Manager and Account Executive to identify opportunities for value-added expertise and non-core services.
Coordinate and track fulfillment of non-core rentals.
Schedule required preparation with the appropriate branch location.
As directed by the Business Unit, communicate the scope of work and relevant project data to Crew Chiefs and prep crews, and assist and support prep crews and technicians as needed.
Attend branch preparation to oversee execution.
Ensure gear is in prep bays by the order dates and promptly communicate schedule delays to the Project Manager and/or Account Executive.
Work with Logistics to confirm arrangements, including the truck manifest handoff, and update delivery and driver contact details and order status in AMS.
Assist with financial reconciliations, project closeout, and resolution of billing discrepancies.
May participate in continuous improvement projects and implementation of updated processes and procedures.
Perform other assigned tasks and projects.