Project Coordinator
Refloor•Troy, MI
•$17 - $20
About The Position
Refloor is seeking a detail-oriented, customer-focused Project Coordinator to coordinate Luxury Vinyl Plank flooring installations. The role supports projects from review and validation of project details through scheduling and installation coordination, while keeping customers informed and helping resolve questions or changes. The coordinator also handles administrative project tasks and assists with financing approvals. Flooring or home improvement experience is beneficial but not required.
Requirements
- Strong interpersonal and communication skills to liaise between customers and installation crews.
- Ability to troubleshoot issues, make informed decisions, and find solutions.
- Adaptability and composure when handling complex situations and changing project dynamics.
- Proactive approach and initiative to help ensure successful installations.
- Commitment to exceptional customer service and exceeding customer expectations.
Nice To Haves
- Previous experience in the flooring or home improvement industry.
Responsibilities
- Review and validate project details.
- Verify documents for accuracy and completeness.
- Communicate with customers about flooring project status and address changes.
- Answer customer questions and provide solutions.
- Schedule jobs with customers and installers.
- Complete miscellaneous administrative tasks related to projects.
- Submit credit applications for loan approvals and collaborate with lenders and customers to obtain financing approval.
Benefits
- $17–$20 per hour.
- Paid time off, including holidays.
- 401(k) with company match.
- Medical, dental, and vision insurance.
- Life insurance.
- Opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
