Project Coordinator

New York University • New York, NY

7d • $79,200 - $96,800

About The Position

The Project Coordinator provides daily operational support to NYU’s Global Technology & Service Management (GTSM) team, helping keep initiatives organized, on schedule, and clearly communicated. The role builds relationships with team members and stakeholders, manages day-to-day logistics, facilitates collaboration across departments, and supports projects from planning through delivery. By aligning efforts, removing roadblocks, and maintaining accurate information, the Project Coordinator enables the GTSM team to focus on technology- and service-driven outcomes that advance NYU’s mission and long-term priorities.

GTSM is part of Global Service Delivery and works to make NYU’s technology landscape coherent and maintain the health of services across New York, Abu Dhabi, and Shanghai. Its technology management discipline maintains the architecture and application inventory, establishes technology standards, and chairs the NYU IT Technology Review Board. Its service management discipline measures service health, maintains the service portfolio and catalog, uses ServiceNow as a shared system of work, and supports Service Owners in an organized, transparent, and accountable manner.

Requirements

• Bachelor’s degree.
• At least 3 years of related experience in project coordination, account management, or a similar role.
• Strong background managing multiple projects and priorities and bringing projects to close on time.
• Strong critical thinking, root cause analysis, iterative solutioning, and practical and novel problem-solving abilities.
• Exceptional organizational skills and attention to detail.
• Strong interpersonal and communication skills to build and maintain relationships with diverse stakeholders.
• Experience with project and service management platforms, techniques, and methodologies, with the ability to manage multiple priorities and projects in a fast-paced environment.
• Proactive and resourceful mindset, with the ability to identify and remove operational obstacles.

Nice To Haves

• Bachelor’s degree in studies that provide a deeper understanding of technology governance, organizational strategy, or enterprise-level project execution.
• Experience coordinating complex schedules and working group sessions involving technical teams, business stakeholders, and leadership.
• Experience managing project artifacts, action items, risks, and issues to successful resolution.
• Experience drafting and preparing clear, accessible communications and updates for diverse stakeholder groups, including leadership and technical teams.
• Practical experience using project and service management tools such as Asana and ServiceNow to drive and track deliverables and project status.
• Proven ability to maintain, understand, analyze, and update data repositories or inventories related to applications, services, or data assets.
• At least 3 years of related experience in project coordination, account management, or a similar role, with a strong background managing multiple projects and priorities and bringing projects to close on time.

Responsibilities

• Provide day-to-day operational support for the GTSM team.
• Keep initiatives organized, on schedule, and clearly communicated.
• Build relationships with team members and stakeholders.
• Manage day-to-day logistics and facilitate cross-department collaboration.
• Help projects progress from planning through delivery.
• Align efforts, remove operational roadblocks, and maintain accurate information.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level