Project Coordinator

Paul Davis Restoration•Miami, FL

About The Position

Paul Davis Restoration of Miami Central-South is seeking an organized, dependable Project Coordinator to support its restoration team. The role coordinates communication among customers, insurance representatives, and internal staff to keep projects moving efficiently from assignment through completion. The position involves maintaining records and updates in RMS, XactAnalysis, and insurance carrier portals, coordinating project documentation, and following up on deadlines and outstanding tasks. Training is available for the right candidate.

Requirements

Must speak English.
Strong organizational, communication, and customer service skills.
Ability to manage multiple assignments and meet deadlines.
Comfortable using computers and learning new software.

Nice To Haves

Bilingual Spanish skills preferred.
Experience in restoration, insurance claims, or administrative coordination preferred; training is available for the right candidate.

Responsibilities

Receive new assignments, verify job information, and contact customers.
Coordinate inspections and services with customers and field teams.
Maintain accurate job records, notes, and status updates in RMS, XactAnalysis, and insurance carrier portals.
Monitor deadlines and follow up on outstanding documents, estimates, approvals, and tasks.
Communicate with customers, adjusters, and team members about scheduling and project updates.
Coordinate submission of photos, reports, signed authorizations, and other required documents.
Maintain job trackers and assist with cancellations and project closeout.