Project Coordinator

ITW•Appleton, WI

13d

About The Position

The Project Coordinator supports the fume extraction business by coordinating the intake and execution of centralized fume extraction projects. The role focuses on delivering an exceptional customer experience and ensuring a seamless transition from purchase through installation. The coordinator manages customer interactions throughout quoting, project scheduling, and fulfillment; coordinates installation activities across internal teams, distributors, customers, and installation teams; and maintains project schedules. The role also supports quoting and project documentation, acts as steward of centralized data in quoting software, improves the selling and fulfillment processes, and manages third-party installation vendor relationships. Up to 10% travel may be required.

Requirements

2–4 years of prior experience in project management, sales, and customer relationship management.
Experience coordinating multiple industrial projects simultaneously, including project coordination, installation, and scheduling.
Ability to design, balance, and analyze fume collection systems.
Proficiency with ERP, CRM, project management, and Microsoft Office software platforms.
Team-oriented approach, positive attitude, self-motivation, and good decision-making.
Organized, self-starting approach and willingness to learn and grow.
Excellent oral and written communication skills.
Ability to travel up to 10%.

Nice To Haves

Bachelor’s degree preferred.
Knowledge of weld fume regulations and associations, including ACGIH, OSHA, and NIOSH, is desired.

Responsibilities

Engage customers for large-scale projects and manage their experience throughout quoting, project scheduling, and project fulfillment.
Coordinate project installation activities among sales engineers, the sales team, distributors, end users, and installation teams.
Own and improve the product order fulfillment process and manage and maintain project schedules, including coordinating system installations.
Identify scheduling risks proactively and work with the fulfillment team and customers to mitigate project risks.
Partner with sales engineers to ensure quotes are complete and project updates are tracked and communicated in a timely manner.
Support documentation of the sales process and customer and quote database history.
Act as data steward for centralized data within quoting software.
Propose and implement improvements to enhance the selling process and maximize project throughput.
Manage and grow relationships with third-party installation vendors.
Perform other duties as assigned.