Project Coordinator

Terracon•Dallas, TX

About The Position

Provides project delivery support, including document control and administration, project tracking, quality and consistency, and drafting communications to support a strong client experience. The role supports project delivery across cost, schedule, quality, information, and contracts, and coordinates with project teams, financial analysts/accountants, local offices, operations, and clients. The Project Coordinator manages project and client documentation processes, tracks and routes documents, maintains project and proposal status information, and supports budgets, schedules, billing, work in progress, invoicing, and accounts receivable. The role also drafts and updates project communications, reports, proposals, fee estimates, templates, and change orders; coordinates client requests and utility locating services; and supports project teams with client requirements and delivery milestones. Additional engineering support tasks may include developing drawings and directives for proposed boring and test pit locations, preparing boring and test pit logs, coordinating drilling, and classifying soil and rock samples, as directed. The role also supports use of Terracon client programs and systems, including Compass, TerraNet, and CRM, and provides training and coaching to operations teams on those systems.

Requirements

  • High school diploma.
  • Minimum of 4 years of related experience.
  • Fluency with Microsoft Office applications.
  • A valid driver’s license with an acceptable violation history may be required.

Nice To Haves

  • Associate or bachelor’s degree in a related field.
  • Experience with gINT geotechnical software and AutoCAD LT, if applicable.

Responsibilities

  • Coordinate document processes and systems to ensure project and client documentation is controlled, available, tracked, and routed according to established processes and client requirements.
  • Review, track, and update proposal and project status, milestones, billing, budgets, timelines, and schedules with financial analysts/accountants and project teams.
  • Draft reports, templates, proposals, fee estimates, change orders, communications, and other project documentation.
  • Update systems, including TerraNet and CRM, with project, client, and account information.
  • Support management of project Work in Progress (WIP), invoicing, and Accounts Receivable (AR).
  • Schedule and coordinate utility locating services and clearances as needed for projects.
  • Develop drawings and directives for proposed boring and test pit locations and plans; prepare boring and test pit logs; coordinate drilling; and classify soil and rock samples as directed.
  • Schedule and communicate with clients regarding project report status, delivery schedules, and system access.
  • Coordinate client opportunities, requests for proposals, task orders, and change orders with offices, including clarifying key project and client requirements.
  • Promote and provide training and coaching to Operations on Terracon client programs and systems.
  • Collaborate with local offices and operations to complete document compliance in line with project scope, schedule, quality standards, client protocols, and contract requirements.
  • Support project delivery across cost, schedule, quality, information, and contracts on multiple project assignments.
  • Work with clients to access and use external systems when applicable and required.
  • Coordinate proposal and opportunity responses with local offices and coach them on key client requirements.
  • Maintain spreadsheets or other tracking systems for proposal and project status, milestones, timelines, deliverable dates, and financial data.
  • Update TerraNet resource sites and/or CRM with client-specific requirements, templates, communications, scope, pricing, delivery, quality information, and key client contacts.
  • Interact with key client contacts as needed or directed, keep project team members informed of status and delivery issues, and support client communication plans.
  • Work with offices to ensure client-specific requirements are understood and followed, and coordinate change order requests for timely delivery and approval.
  • Support proposal and project registration setup and work with NAM to develop or maintain program manuals and related documents.
  • Support project or program leadership with resource management and assignment, and maintain, communicate, and track milestones with project teams.
  • Maintain and update project- or program-level Compass, as applicable, and train and coach operational project managers and team members on its use and applicability.
  • Work with Terracon Client Service Managers and/or Client Service Specialists to incorporate and advance Compass use internally and externally.
  • Follow safety rules, guidelines, and standards for all projects and participate in pre-task planning.
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