Project Coordinator III – Multilingual AI Quality(6217)

itD Tech•San Jose, CA

9h•Remote

About The Position

itD is seeking a Project Coordinator III to support the operational execution of multilingual AI quality programs that drive product quality across global AI experiences. This role serves as the operational backbone of a fast-growing Multilingual AI Quality team, ensuring seamless coordination between vendors, language experts, and cross-functional stakeholders. The ideal candidate will bring experience in project coordination, program operations, or localization programs within the technology industry, along with a proven track record of managing multiple concurrent workstreams, vendor relationships, and reporting processes in fast-paced environments. Location: Remote (US-based). Candidates must be available to work with US Pacific Time (PST) overlap. Duration: 6 Months

Requirements

5+ years of experience in project coordination, project management, program management, or operations within the technology industry.
Experience managing multiple concurrent workstreams in fast-paced, dynamic environments.
Familiarity with multilingual AI annotation, AI quality audit workflows, or internationalization/localization programs.
Demonstrated ability to quickly learn new tools, systems, platforms, and operational processes with minimal supervision.
Experience troubleshooting operational or workflow issues and driving resolutions independently.
Strong written and verbal communication skills, including documentation, meeting notes, process creation, and stakeholder reporting.
Experience creating reports, tracking metrics, and maintaining operational dashboards or workflow trackers.
Exceptional attention to detail and organizational skills.

Nice To Haves

Experience coordinating external vendors, service providers, or third-party partners across multiple time zones.
Background supporting AI, machine learning, language technology, or content quality operations.
Experience working with multilingual content, localization, translation, or internationalization programs.
Experience supporting globally distributed teams and cross-functional stakeholders.
Exposure to AI evaluation, quality assurance, or data operations programs.

Responsibilities

Manage task pipelines and workflow queues across multilingual AI quality audit programs, ensuring timely completion and resolution of bottlenecks.
Coordinate day-to-day communications with external vendors and partners across multiple languages, projects, and AI evaluation initiatives.
Triage incoming task requests, validate project scope and feasibility, and prioritize operational activities based on business needs.
Monitor task progress, identify tooling or process issues, and drive resolution through appropriate stakeholders.
Pull, organize, and analyze quality audit data to support reporting, operational insights, and stakeholder decision-making.
Maintain vendor quality scorecards and track performance metrics, throughput, and quality trends across programs.
Prepare documentation including meeting notes, process documentation, status updates, and reporting materials for distributed teams.
Support cross-functional collaboration with localization, language management, data analytics, and technical teams to ensure operational excellence.
Attend regular internal practice community meetings.
Collaborate with your itD practice team on industry thought leadership.
Complete client case studies and learning material (blogs, media material).
Build out material to contribute to the Digital Transformation practice.
Attend internal itD networking events (in person and virtual).
Work with leadership on career fast-track opportunities.