Project Coordinator II - Central Region

Astreya•Remote, OH, OH

4d•$21 - $34

About The Position

The Project Coordinator II plans and coordinates aspects of data center projects from initiation through delivery. The role coordinates implementation processes, including asset management, resource allocation, progress tracking, change control, documentation, training, and on-time delivery within budget constraints. Projects may vary in number, size, and complexity. The position works closely with SDMs and Project Managers to understand analytical needs, identify critical metrics and KPIs, and deliver actionable insights to decision-makers. It also collaborates with regional teams on project resources and ticket resolution, and supports process improvement and the resolution of recurring issues. Other duties may be assigned.

Requirements

Associate's degree (A.A.) or equivalent from a two-year college or technical school and 2 to 5 years of related experience and/or training, or an equivalent combination of education and experience.
Build productive internal and external working relationships.
Exercise judgment within defined procedures and practices to determine appropriate action.
Willingness to occasionally adjust work hours to work with regional colleagues.
Experience with Microsoft Excel and Google Suite.
Excellent verbal and written communication skills.
Previous experience with ticketing systems and/or project management systems.
Understanding of or previous experience in a technology-driven environment.
Proactive and dependable.
Excellent customer service skills.
Ability to work both within a team and independently.
Ability to multitask and prioritize workload.
Good judgment, problem-solving, and decision-making skills.
Ability to maintain confidentiality and professional decorum.

Nice To Haves

Familiarity with various project management methodologies.
Certifications such as PMP.

Responsibilities

Manage assets and materials across data centers and warehouses.
Gather and maintain project requirement lists.
Provide weekly project updates, including action-item updates.
Schedule and coordinate project reviews and follow up on assigned actions.
Communicate project status accurately and effectively to the project team.
Maintain and monitor project plans, schedules, work hours, and expenditures.
Help identify project issues, determine the appropriate team member to provide a solution, and/or escalate issues to the client manager.
Organize, attend, and participate in stakeholder meetings.
Document and follow up on important meeting actions and decisions.
Collaborate with regional teams responsible for project resources and ticket resolution.
Assist with daily monitoring of the ticketing system and reassign tickets when required.
Produce regular reports as required.
Help identify trends or recurring problems and escalate them to management for resolution.
Help locate and define process-improvement opportunities.
Develop and maintain knowledge and skills, and stay up to date with new processes and procedures.
Work with SDMs and Project Managers to understand analytical needs, identify critical metrics and KPIs, and deliver actionable insights to relevant decision-makers.
Perform other duties as required; the listed responsibilities are not comprehensive.

Benefits

Medical insurance through UHC (PPO, HSA, and Surest options) or Kaiser HMO for California employees.
Dental insurance through UHC.
Vision insurance through Nationwide Vision by UHC.
Flexible Spending Account for health and dependent care.
Pre-tax commuter benefit account for parking and transit, depending on location.
Continuing education and professional development through platforms such as Udemy and Coursera.
Corporate wellness program through Goomi Group.
Employee Assistance Program.
Wellness Days.
401(k) plan.
Basic and supplemental life insurance.
Short-term and long-term disability insurance.
Critical illness, critical hospital, and voluntary accident insurance.
Tuition reimbursement, available six months after the start date and capped.
Paid Time Off accrued and prorated, up to 120 hours annually.
Paid holidays.
Other statutory leaves, paid time, or ancillary benefits required by state and federal law.