Project Assistant (PCN 060659)

State of Alaska•Juneau, AK

19h•Onsite

About The Position

This position is open to Alaska Residents only. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Project Assistant located in Juneau, Alaska. The Project Assistant provides critical technical assistance and program support to the Office of Children’s Services (OCS) staff regarding Provider and Vendor Payment Unit (PVPU) program activities, policies, processes, and service delivery. This position provides internal monitoring and support of the QA desk as well as general development, planning, and evaluation assistance to ensure federal and statewide payment policies and procedures are being followed. In addition, the Project Assistant serves as the primary support to the Social Services Program Coordinator (SSPC) and all their associated tasks and duties. The Project Assistant will support weekly certification, payment processes, and training modules for PVPU and other field staff in conjunction with the SSPC. The Project Assistant will provide follow up responses to fiscal inquiries by leadership and other OCS cohorts in collaboration with the SSPC.

Requirements

Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
Training from an accredited college or university in any field and/or experience such as performing research; interpreting data; applying, interpreting, and disseminating technical, statutory, and/or regulatory requirements; and/or experience in community development, research, social services, economics, public administration, planning, or a closely related field.
Valid ID
Successful completion of a background investigation, including fingerprinting and a criminal records check.

Nice To Haves

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; will include effectively dealing with individuals who are hostile, distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Responsibilities

Provides critical technical assistance and program support to OCS staff regarding PVPU program activities, policies, processes, and service delivery.
Provides internal monitoring and support of the QA desk.
Provides general development, planning, and evaluation assistance to ensure federal and statewide payment policies and procedures are being followed.
Serves as the primary support to the Social Services Program Coordinator (SSPC) and all their associated tasks and duties.
Supports weekly certification, payment processes, and training modules for PVPU and other field staff in conjunction with the SSPC.
Provides follow up responses to fiscal inquiries by leadership and other OCS cohorts in collaboration with the SSPC.