Project and Key Accounts Manager

ASSA ABLOY • -, OR

34d • $100,000 - $115,000

About The Position

The Project and Key Accounts Manager leads delivery of Building Technology Solutions professional services and software solutions, managing projects from planning and construction through facility operations. This role serves as a trusted customer advisor, coordinates field service activities, supports key accounts, and helps implement software solutions and facilitate related project product sales. The manager collaborates with customers, field technicians, sales teams, channel partners, and software developers to drive project execution, software adoption, account growth, and customer satisfaction. The position also supports business development by identifying opportunities, managing contracts and customer relationships, and contributing customer feedback to continuous improvement of professional services.

The position is based in the western contiguous United States within proximity of a major airport and requires 50–75% travel. The annualized salary is $100,000–$115,000, with final pay dependent on experience, skill level, and other qualifications.

Requirements

• Professional selling and demand-generation skills, including proven written and verbal presentation and communication skills.
• Self-starter with active listening and strong negotiation skills.
• Ability to read, interpret, and review CSI MasterFormat Division 08 architectural specifications and construction documents, including door schedules, hardware sets, floor plans, elevations, submittals, and shop drawings.
• Understanding of fire, life safety, accessibility, and model building codes as they relate to door and hardware specifications.
• Detail-oriented, with strong analytical skills and follow-up habits.
• Ability to meet multiple project deadlines, manage time effectively, and provide activity reporting on time.
• Goal-oriented and results-driven.
• Ability to perform responsibilities in the field at construction sites and end-user facilities.
• Ability and willingness to travel upon request; 50–75% travel is required.
• Reasonable proximity to a major airport.
• Ability to lift or carry up to 50 pounds.
• College or university degree, or work experience commensurate with at least a high school or GED diploma.
• High proficiency with Microsoft Office tools.

Nice To Haves

• College or university specialization in architectural, engineering, construction science or management, business, or a related curriculum.
• At least 2–3 years of industry-related construction project management experience.
• Architectural and construction industry experience, including door and hardware applications and specifications, and software training and support.
• Above-average working knowledge of Autodesk Revit Architecture software.
• Familiarity with construction management software applications.

Responsibilities

• Manage and execute professional services projects, field activities, and site-based consulting engagements.
• Perform and oversee field-based inspections, surveys, audits, inventory programs, and consulting engagements for customer facilities.
• Lead fire, smoke, egress, and door-opening assessments, document findings, and provide remediation recommendations.
• Coordinate field resources to support consistent nationwide project delivery.
• Lead key account relationships, contract administration, invoicing, and customer satisfaction initiatives.
• Coordinate and support field technicians, sales teams, and external project stakeholders.
• Recruit, train, manage, and oversee field resources supporting national project delivery.
• Deliver training, onboarding, and ongoing support for related software solutions.
• Partner with internal sales teams and external customers to drive software adoption and business growth.
• Provide customer insights and feedback to support software enhancements, process improvements, and service innovation.
• Perform other duties as assigned.

Benefits

• Paid time off, including sick and vacation days.
• 13 paid holidays.
• Job-protected leave benefits in accordance with applicable law.
• Medical, dental, vision, and life insurance.
• Supplemental critical illness, hospital, accident, and indemnity coverage available for purchase.
• Health and flexible savings accounts, subject to eligibility requirements.
• 401(k) plan with employer contributions and matching, subject to plan eligibility requirements.
• Employee discounts.
• Tuition reimbursement.
• Company car.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED