600050 - Manager, Key Accounts

Bakemark • Cincinnati, OH

2d

About The Position

We are seeking a strategic and client-focused Key Account Manager to oversee and grow relationships with the company’s most valuable clients. The role involves understanding client needs, delivering tailored solutions, and driving long-term business success through exceptional service and account management.

Requirements

• Bachelor’s degree in business, Marketing, or a related field.
• Proven experience in account management, sales, or client services (typically 3–5 years).
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts and prioritize effectively.

Responsibilities

• Serve as the primary point of contact for assigned key accounts.
• Develop a deep understanding of client business goals, challenges, and industry trends.
• Build and maintain strong, long-term relationships with decision-makers and stakeholders.
• Identify opportunities to upsell, cross-sell, and expand account value.
• Collaborate with internal teams, including marketing, product, and operations, to deliver customized solutions.
• Monitor account performance, track KPIs, and prepare regular reports.
• Resolve issues promptly and ensure client satisfaction.
• Negotiate contracts, renewals, and pricing agreements.
• Stay informed about competitors and market dynamics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager