600050 - Manager, Key Accounts

BakeMark • Cincinnati, OH

18h

About The Position

BakeMark is seeking a strategic, client-focused Key Account Manager to oversee and grow relationships with its most valuable clients. The role involves understanding client needs, delivering tailored solutions, and supporting long-term business success through strong service and account management. The position works with internal teams to deliver solutions and monitors account performance while developing client relationships and expanding account value.

Requirements

• Bachelor’s degree in business, Marketing, or a related field.
• Typically 3–5 years of proven experience in account management, sales, or client services.
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple accounts and prioritize effectively.

Responsibilities

• Serve as the primary point of contact for assigned key accounts.
• Develop a deep understanding of client business goals, challenges, and industry trends.
• Build and maintain strong, long-term relationships with decision-makers and stakeholders.
• Identify opportunities to upsell, cross-sell, and expand account value.
• Collaborate with internal teams, including marketing, product, and operations, to deliver customized solutions.
• Monitor account performance, track KPIs, and prepare regular reports.
• Resolve issues promptly and ensure client satisfaction.
• Negotiate contracts, renewals, and pricing agreements.
• Stay informed about competitors and market dynamics.

Benefits

• Competitive compensation.
• Health, dental, vision, and life insurance, with healthcare coverage options at low employee cost.
• 401(k) or RRSP with a company match.
• Paid holidays and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager