Project Administrator

Konica Minolta Business Solutions, U.S.A., Inc.•South Burlington, VT

21d

About The Position

The Project Administrator schedules and assigns installations across VT, NH, ME, and NY for drivers, document technicians, sales, and solutions professionals. The role interacts with clients and Account Executives, conducts pre- and post-installation confirmation calls, tracks installation progress through project completion, and facilitates fleet implementation meetings. It may include making hotel reservations and handling incoming email and SymWorks queries related to document scheduling. The Project Administrator works with Sales Administration to define delivery schedules for invoicing and oversees scheduling reports and templates to manage priorities. The position supports on-time delivery of products and services, maximizes use of delivery vehicles and resources, and provides a high level of communication throughout installations. Other duties may be assigned.

Requirements

Ability to work independently and with a team to meet goals and objectives.
Strong meeting facilitation skills.
Organized and detail-oriented.
Excellent oral and written communication skills.
Ability to develop and maintain general competency with the technologies delivered.
Highly professional and personable manner.
Ability to work in a changing, fast-paced environment.
Excellent planning, administrative, and organizational skills, including the ability to manage multiple programs and projects and prioritize.
Strong communication and analytical skills.
Ability to deal effectively with a wide variety of individuals inside and outside the company.
Self-motivated with a positive attitude.
Customer-focused with internal and external customers.
Effective time management skills.
Strong PC skills; Microsoft experience preferred.
Enjoys working with clients.
Ability to handle client issues in a high-paced, high-demand scenario.
Ability to set priorities, hold others accountable for compliance with guidelines, organize, manage time, and maintain balance under stress.

Nice To Haves

Five or more years of equivalent work experience in customer service preferred.

Responsibilities

Schedule projects for the Document Sales team and assign installations across VT, NH, ME, and NY.
Coordinate schedules for drivers, document technicians, sales, and solutions professionals.
Interact with clients and Account Executives.
Perform pre- and post-implementation phone calls with clients.
Track installation progress to ensure tasks are completed and projects are closed.
Facilitate fleet implementation meetings.
Make hotel reservations when needed.
Manage incoming email and SymWorks queries related to document scheduling.
Work with Sales Administration as a resource to define delivery schedules for invoicing.
Oversee scheduling reports and templates to manage priorities.
Communicate about all aspects of installation and support on-time delivery of products and services.
Maximize the use of delivery vehicles and other resources.
Perform other duties as assigned.