Project Administrator

Delta Star•Lynchburg, VA

5d•Onsite

About The Position

Delta Star is seeking a dedicated professional with strong customer service expertise to support our team and customers with efficiency, professionalism, and care. This role requires a proactive individual who thrives in a collaborative environment, balances multiple priorities with sound judgment, and consistently delivers exceptional service. In this role, you’ll provide high-level customer support, ensuring timely, accurate, and professional responses to both internal and external stakeholders. You’ll use your organizational skills to manage multiple priorities while maintaining strong attention to detail. Leveraging proficiency in Microsoft Office applications, you’ll prepare communications, reports, and documentation that reflect the company’s commitment to excellence. Collaboration and teamwork will be central to your success as you contribute to Delta Star’s mission of powering a more reliable and sustainable energy future. Your day may begin with responding to customer inquiries and coordinating with internal departments to resolve issues quickly and effectively. You’ll prepare reports and communications using Microsoft Office tools, ensuring accuracy and professionalism. Throughout the day, you’ll work closely with colleagues across teams, assisting with projects, prioritizing tasks, and keeping work organized. Every interaction, whether with customers, teammates, or leadership, will call on your communication skills, initiative, and customer-first mindset.

Requirements

4+ years of customer service experience in a related position required
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
Exceptional customer service and interpersonal skills
Strong organizational skills with the ability to multi-task and apply sound judgment
Effective written and verbal communication skills
Team-oriented with a collaborative work style
High level of initiative and engagement

Nice To Haves

Bachelor’s degree in Business Administration or related field preferred
A special combination of experience and/or demonstrated accomplishments may be considered in lieu of degree

Responsibilities

Provide high-level customer support, ensuring timely, accurate, and professional responses to both internal and external stakeholders.
Manage multiple priorities while maintaining strong attention to detail.
Prepare communications, reports, and documentation using Microsoft Office applications.
Collaborate with colleagues across teams, assisting with projects, prioritizing tasks, and keeping work organized.
Respond to customer inquiries and coordinate with internal departments to resolve issues.
Prepare reports and communications using Microsoft Office tools, ensuring accuracy and professionalism.
Work closely with colleagues across teams, assisting with projects, prioritizing tasks, and keeping work organized.
Utilize communication skills, initiative, and a customer-first mindset in all interactions.