Programs Project Manager

JLL • Pleasanton, CA

3d • Hybrid

About The Position

The Programs Project Manager provides leadership and administration for Corporate Workplace Services based in California and supporting Markets Outside California (MOCs). The role oversees project implementation through completion, including ground-up administrative-space projects spanning programming, design, development, and facilities management. It requires creating structure amid ambiguity, adapting processes to changing business needs, managing stakeholder communications and change management, and escalating risks appropriately.

The manager leads client relationships for assigned business segments and initiatives, coordinates internal and external stakeholders, and supports client meetings and business development presentations. Responsibilities include project scheduling and recommendations aligned with owners’ objectives; oversight of site improvements, entitlements, permits, consultant and contractor selection, design teams, schedules, and financial management; and accurate status and financial reporting. The role also tracks vendor compliance and program performance, improves documentation and processes, and provides administrative support as needed.

This is a hybrid role requiring one day per week on-site, with periodic travel to support MOC locations and project activities. The position is based on-site in Pleasanton, California. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship. Expected compensation is $87,100–$126,100 per year, with final compensation determined by factors including qualifications, location, market conditions, and internal considerations.

Requirements

• At least 4–5 years of experience in projects; healthcare-environment experience is preferred.
• Experience managing local and regional programs in facilities projects and operations.
• Experience driving employee and operational-team change management plans across diverse geographies and cultures.
• Demonstrated ability to influence diverse customers or stakeholders and lead cross-functional teams that include non-direct reports.
• Ability to analyze complex information quickly and communicate it clearly to stakeholders.
• Strong organizational skills and ability to prioritize in a complex, fast-paced environment.
• Process management experience and a results-driven ability to analyze, act, and implement to achieve desired results.
• Proven experience interacting with customers and building relationships with key stakeholders and policymakers.
• Excellent verbal, written, and presentation skills, with credibility in front of clients and account leadership.
• Ability to multitask, work within a team structure, and work independently.
• Ability to take complete responsibility for assignments of moderate complexity and continuously improve skills.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Bachelor of Arts or Bachelor of Science degree preferred.
• PMP or similar certification preferred.
• Healthcare-environment experience preferred.

Responsibilities

• Oversee project implementation and execution through completion.
• Manage ground-up projects, including programming, design, development, and facilities management for administrative spaces.
• Drive adherence to established processes while adapting processes to changing business needs.
• Provide timely stakeholder information and develop communications using change management methodology.
• Escalate risks appropriately and manage approval processes for assigned projects.
• Act as a liaison with KP IT, provide customer support, and support organizational design and role definition as needed.
• Participate in client meetings and business development presentations; develop marketing materials and supporting information or data.
• Maintain working knowledge of available business-unit products and services.
• Manage project schedules and make recommendations based on owners’ objectives, including site improvements, entitlements, permits, consultant selection, design-team management, contractor selection and management, and financial management.
• Manage financial matters, including cash flows, anticipated cost reports, and monthly reports.
• Monitor quality and improve project documentation; ensure accurate project status and financial reporting.
• Lead client relationships and interfaces for assigned business segments and initiatives.
• Streamline processes to drive savings.
• Track vendor compliance and program performance within the assigned scope.
• Coordinate work and approvals among internal and external stakeholder groups.
• Provide administrative support as needed.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed