Project Manager, Programs

City of New York•New York City, NY
•Hybrid

About The Position

The New York City Mayor’s Office is seeking a Project Manager, Programs, for the Office of Talent and Workforce Development (NYC Talent). NYC Talent works across the city’s public-private workforce development ecosystem to expand access to good-paying careers, support employers’ talent needs, provide data and policy expertise, and advance effective workforce programs and services. The Project Manager provides communications, policy, and programmatic support to implement and operate NYC Talent’s work, collaborating with NYC Talent staff, City Hall, City agencies, and external stakeholders to build an integrated, equitable, and efficient workforce system. The role reports to the Senior Advisor, Programs. It is full-time, based primarily at NYC Talent’s Manhattan office at 1 Liberty Plaza, and eligible for hybrid employment under City policies. The position also supports administrative coordination, policy and program analysis, stakeholder engagement, communications, research, and special projects.

Requirements

  • Excellent oral and written communication skills, including the ability to communicate with diverse audiences.
  • Highly organized and detail-oriented, with the ability to prioritize conflicting demands in a fast-paced environment.
  • Ability to work independently and exercise initiative to accomplish tasks and solve problems.
  • Ability to learn new skills and adapt to the changing needs and challenges of a new citywide initiative.
  • Proven project management skills, including organizing and strategic planning.
  • Proficiency in Microsoft 365, including SharePoint, PowerPoint, Excel, and Teams.
  • Strong interpersonal skills and ability to build partnerships with program stakeholders inside and outside government.
  • Experience with or knowledge of City government, workforce development, youth development and education, and/or government procurement.
  • Meet the Community Coordinator qualification requirement through one of the following: a baccalaureate degree from an accredited college and two years of related community work or community-centered activities; high school graduation or equivalent and six years of related experience; or equivalent education and/or experience. All candidates must have at least one year of qualifying experience.

Nice To Haves

  • Familiarity with project management software such as Airtable.
  • Experience with design and communications tools such as Canva, Constant Contact, and social media platforms.
  • Ability to write and verbally communicate in multiple languages.

Responsibilities

  • Manage project plans and deliverables, meet deadlines, and identify and resolve issues and challenges.
  • Provide administrative support to the Chief Policy and Programs Officer and Senior Advisor, Programs, including scheduling meetings, organizing program files, and tracking and reporting key deadlines and milestones to City Hall and applicable agency leaders.
  • Provide analysis, advice, and recommendations on policy and programmatic decisions for NYC Talent initiatives, including initiatives serving priority populations.
  • Coordinate and prepare briefings for meetings, events, tasks, and other initiatives.
  • Draft meeting agendas, track next steps and follow-up items, and ensure tasks are completed.
  • Develop and execute communications tools and strategies, including printed materials, newsletters, and social media.
  • Work with City agencies to support nonprofits and other contracted service providers through technical assistance and advisement.
  • Coordinate with NYC Talent teams to align programming with industry trends and City priorities.
  • Collaborate with the External Affairs team to showcase successes, share best practices, promote initiatives, and support event planning.
  • Support supervision of Youth Interns and/or Apprentices as needed.
  • Support research and policy development to improve program effectiveness, including operations, outcomes, vendor compliance, and stakeholder management.
  • Represent NYC Talent at meetings, public forums, conferences, and similar events with internal and external stakeholders as needed.
  • Develop and maintain subject matter expertise in local government workforce development, including policy, procurement, reporting, and data.
  • Manage long-term project deliverables alongside emergency and time-sensitive requests.
  • Undertake and support special projects as assigned.
  • Perform other duties as assigned.
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