Project Coordinator- Programs
Siemens•Raleigh, NC
•$61,547 - $105,509•Onsite
About The Position
The Project Coordinator supports the coordination and resolution of customer warranty issues involving medium- and low-voltage switchgear, transformers, E-Houses, and related electrical equipment. This customer-facing role coordinates case activities, tracks deliverables, and provides timely updates while working with cross-functional teams supporting key data center and hyperscale customers. The role is based in an office/site work mode, with locations in Raleigh and Wendell, North Carolina, and requires travel up to 10%.
Requirements
- Experience in project coordination, customer service, warranty, field service, or a related environment.
- Experience tracking projects, customer cases, tasks, or deliverables.
- Experience coordinating activities across multiple teams or stakeholders.
- Experience communicating status updates to customers or internal stakeholders.
- Proficiency with standard business and computer applications.
- Ability to travel up to 10%.
Nice To Haves
- Bachelor’s degree in engineering, Business, Project Management, or a related field.
- Experience in the electrical, manufacturing, construction, or industrial industry.
- Experience with switchgear, transformers, E-Houses, or related electrical equipment.
- Experience with warranty, corrective-action, or field-service processes.
- Experience supporting data center or hyperscale customers.
- Experience with SAP, Salesforce, BIM, COMPASS, Procore, or similar platforms.
- Strong organizational, communication, and problem-solving skills.
Responsibilities
- Coordinate warranty cases from initial escalation through closure.
- Track case activities, priorities, deliverables, and contractual timelines.
- Coordinate with Engineering, Project Management, Quality, Manufacturing, Field Service, Sales, and other teams to support resolution.
- Provide timely status updates to customers and internal stakeholders.
- Maintain case documentation and follow up on open actions.
- Support corrective and preventive action activities with factory and Quality teams.
- Coordinate with Field Service teams and vendors on materials and corrective actions.
- Identify opportunities to improve warranty and service processes.
- Travel up to 10% to support customer activities.
Benefits
- Siemens offers a variety of health and wellness benefits to employees; details are available through the Siemens benefits website.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
