MLC Returning Lead 26.27

Mt. Hood Meadows

5d•$20 - $25•Onsite

About The Position

As a Programs Lead at Mt. Hood Meadows, you will help create a smooth, welcoming, and memorable experience for guests participating in multi-week ski and snowboard programs and multi-day camps. Working alongside the Programs Supervisor and other team members, you will coordinate daily operations and support guests and families from check-in through check-out. This hands-on role combines organization, guest service, and mountain operations. Responsibilities include managing program check-in and check-out, coordinating lunch and daily setup, maintaining rosters, communicating staffing and operational needs, preparing equipment, assisting with boot fitting, helping with lessons when needed, and keeping program areas safe and ready for changing winter conditions. This is a part-time, seasonal position.

Requirements

Must be at least 18 years old.
Successful completion of online PSIA-AASI E-Learning Courses.
Passion for teaching and the mountain environment.
Strong communication and guest service skills.
Ability to work independently and as part of a team.
Strong attention to detail and ability to multitask effectively.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Basic web-based Internet browser navigation skills.
Ability to read and reply to email communications professionally and promptly.
Must provide own ski or snowboard equipment, boots, poles, gloves, goggles, thermal layers, and related gear.
Ability to ski and/or snowboard safely and comfortably while linking round turns on intermediate (blue) groomed terrain at Mt. Hood Meadows.
Availability to meet the minimum schedule commitment, including weekends and school holidays, approximately December 15 through April 30.
Must be able to obtain Rental Technician certification within five days of hire.
Comfort with the changing dynamics of seasonal business.
Applicants aged 18 or older must submit to a background check to work with minors.

Nice To Haves

Prior experience at an organized ski and snowboard school and/or working with children and parents in an educational or athletic setting.
Prior experience in a fast-paced, guest-facing position.
Prior experience with RTP or a similar point-of-sale system.
Current Rental Technician certification.
Conflict resolution training or experience.

Responsibilities

Help coordinate daily operations for multi-week ski and snowboard programs and multi-day camps.
Support guests and families from program check-in through check-out.
Coordinate lunch and daily program setup.
Maintain program rosters.
Communicate staffing and operational needs.
Assist with equipment preparation and boot fitting.
Assist with lessons when needed.
Keep program areas safe and ready for changing winter conditions.

Benefits

Local housing resources, subject to eligibility.
Ski/snowboard season pass for employees and qualifying dependents.
Option for non-skiers or non-snowboarders to gift lift access to a family member.
Free ski/snowboard group lessons and discounts on rental gear.
Three discounted buddy tickets to share.
Resort discounts on food, retail, rentals, lessons, and daycare.
Mountain Exchange Program offering the ability to request free lift access to regional resorts.
Industry pro deals, including ExpertVoice, Outdoor Prolink, and Helly Hansen.
Affordable employee daycare; ERDC eligible.
Special invitations to Columbia Employee Store, Adidas, and other industry retailers.
Employee Assistance Program (EAP).
Free employee transportation from Hood River and Sandy.
Summer seasonal job connections with local businesses.
Access to team wellness programs.
Team appreciation events and dinners.