Programs Coordinator, Research and Academic Engagement

Loyola Marymount University•Lewisboro, NY

1d•$55,203 - $68,890•Onsite

About The Position

The Programs Coordinator for Research and Academic Engagement (RAE) supports student-facing programs, with a specific focus on the Academic Resource Center (ARC). The role facilitates planning and supports student tutors, learning communities, workshops, and events; assists with tutor training, ARC assessment, and tutor scheduling; and meets with students to conduct intakes and provide support related to time management, study skills, and accountability. The position reports to the Director of the Academic Resource Center. The coordinator also supports ARC outreach, research, assessment, marketing, alumni engagement, and administrative operations. Responsibilities include representing LMU, RAE, and ARC in campus and community settings; supervising ARC front desk student employees; maintaining program resources and platforms; and handling budgeting, reporting, communications, event logistics, and purchasing. This position reports fully in person. It is a regular staff position. Salary is $26.54–$33.12, commensurate with education and experience. The position may not be eligible for visa sponsorship now or in the future.

Requirements

Typically, a bachelor’s degree is required.
Three years of related job experience.
Knowledge of teaching methodologies, classroom instruction, and tutoring, with prior experience at a college or university learning center.
Excellent written and oral communication skills, including preparing comprehensive reports and executive summaries containing complex, technical information.
Ability to compose effective, error-free correspondence for students, faculty, and staff, and to maintain detailed, accurate records such as student files.
Ability to work in a dynamic, team-oriented environment, with strong interpersonal, communication, and organizational skills.
Ability to work effectively with diverse groups, including students, faculty, administrators, and staff.
Demonstrated computer competency and proficiency with Microsoft Office (Excel, Word, PowerPoint), Qualtrics, online productivity software such as Google Docs and Sheets, Brightspace, Terminal4, and ARC platforms such as WC Online.
Commitment to the university’s mission and to inclusive excellence, the education of the whole person, and building a just society.

Nice To Haves

A master’s degree is preferred.
Understanding of assessment and data management is preferred.

Responsibilities

Facilitate planning and support student learning communities, workshops, and events; assist in developing resources and materials for ARC programs.
Support the Writing Center, Course Tutoring, and Academic Coaching with student tutor schedules and locations, including regularly reviewing and updating ARC platforms such as WC Online.
Support student tutor training.
Meet with students seeking information about ARC services and academic coaching for time management, study skills, and accountability.
Conduct intakes to connect students with appropriate ARC resources and levels of support.
Oversee ARC assessment rollout and dissemination, and assist with data collection and management.
Research trends in higher education, equity, accessibility, student success, and related fields; assist with literature reviews for internal projects.
Support on- and off-campus outreach events and represent LMU, RAE, and ARC on campus tours, panels, workshops, and at professional organizations.
Represent RAE within the campus community as needed, including conducting class visits and tabling.
Hire, train, and supervise ARC front desk student employees.
Oversee the development and monitoring of alumni engagement activities for RAE student programs, including chairing the alumni advisory board.
Oversee ARC marketing and promotion, including program webpages, online resources, newsletters, and social media.
Oversee ARC administrative tasks, including budget monitoring, expense reporting, program email, event logistics, and purchasing.
Use Microsoft Office, Qualtrics, online productivity software, Brightspace, Terminal4, and ARC platforms such as WC Online for scheduling, tracking, and assessment.
Draft reports as needed.
Perform other duties as assigned or requested.
Exhibit behavior that supports the university’s mission, vision, and values; communicate and act in ways that model professional, responsible, accountable, and ethical conduct; and demonstrate outstanding customer service.