Programs Assistant

New Alternatives for Children, Inc.•New York, NY

3d•Hybrid

About The Position

New Alternatives for Children, Inc. (NAC), a not-for-profit agency located in Midtown Manhattan, serves children and families with medical complexities, chronic illnesses, and disabilities throughout New York City’s five boroughs. The Programs Assistant joins the Foster Care and NAC Pathways Departments, whose collaboration promotes the safety, permanency, and well-being of children in foster care. The role provides general administrative support to both programs and helps maintain shared practices and data. The position requires attention to detail, strong computer and systems skills, and a collaborative approach, along with the ability to work independently when needed. It is full-time and offers flexible hours and a hybrid schedule of three days in the office and two days remote. The position is located at 825 7th Avenue, New York.

Requirements

Associate degree required.
Excellent communication and organizational skills.
Computer literacy, including Excel, Microsoft Word, and Outlook.
Highly organized and detail-oriented, with the ability to handle simultaneous projects.
Strong written and oral communication skills, including an effective demeanor and the ability to work with a variety of internal and external staff.
Advanced computer skills, systems competencies, and a collaborative spirit, with the ability to work in a self-directed manner when necessary.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Support foster care billing systems by accurately entering data and regularly monitoring reports.
Maintain client information in multiple systems, including ensuring education and school information is accurate and up to date.
Work with the Directors of the Foster Care and Fiscal departments to ensure account accuracy and optimized billing.
Maintain case lists for Foster Care and NAC Pathways clients.
Develop and maintain filing systems for active and closed client and foster parent records, and ensure essential completed documents are printed for paper records as required.
Handle correspondence and mailings as requested.
Manage credit card requests, petty cash requests, and OMNY card distribution for the Foster Care and NAC Pathways departments, collaborating with the Fiscal Department to ensure documentation is accurate.
Adapt to new systems and technologies as they are introduced and become necessary.
Perform other related duties as assigned to meet the departments’ administrative needs.