Programs Assistant

New Alternatives for Children • New York, NY

1d • Hybrid

About The Position

New Alternatives for Children, Inc. (NAC), an award-winning nonprofit serving children and families with medical complexities, chronic illnesses, and disabilities throughout New York City’s five boroughs, is seeking a Programs Assistant for its Foster Care and NAC Pathways Departments. These programs collaborate to promote the safety, permanency, and well-being of children in foster care. The Programs Assistant provides general administrative support to both departments and helps maintain shared practice and data. The role is based at NAC’s Midtown Manhattan location and offers flexible hours and a hybrid schedule of three days in the office and two days remote.

Requirements

• Associate degree required.
• Excellent communication and organizational skills.
• Computer literacy, including Excel, Microsoft Word, and Outlook.
• Highly organized and detail-oriented, with the ability to handle simultaneous projects.
• Highly proficient written and oral communication skills, including an effective demeanor and the ability to work with a variety of internal and external staff.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Support foster care billing systems, ensure accurate data entry across systems, and regularly monitor reports.
• Maintain client information in multiple systems, including accurate and up-to-date education and schooling information.
• Work with the Directors of the Foster Care and Fiscal departments to ensure account accuracy and optimized billing.
• Maintain case lists for Foster Care and NAC Pathways clients.
• Develop and maintain filing systems for active and closed client and foster parent records, ensuring required essential documents are printed for paper records.
• Handle correspondence and mailing as requested.
• Manage credit card requests, petty cash requests, and OMNY card distribution for the Foster Care and NAC Pathways departments, collaborating with the Fiscal Department to ensure documentation accuracy.
• Perform other related duties as assigned to meet the departments’ administrative needs.
• Adapt to new systems and technologies as they are introduced and needed.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree