National Programs Assistant

Smithsonian Institution • Washington, DC

8d

About The Position

The National Programs Assistant is based in Audience Engagement, Learning and Public Engagement at the National Museum of the American Latino (NMAL), under the Smithsonian Institution’s Under Secretary for Museums and Culture. The role supports development and implementation of bilingual English- and Spanish-language educational and public programs and related resources that advance NMAL’s national learning and public engagement initiatives.

The position provides program coordination and administrative support, including assistance with events, meetings, travel, and program operations. It also maintains program records, registration information, schedules, and related documentation; communicates with participants, community partners, volunteers, stakeholders, and internal colleagues; supports program delivery and outreach; develops educational activities; and collects and analyzes attendance and evaluation data. Fluency in written and spoken English and Spanish is required. Occasional evening, weekend, and holiday work may be required.

Requirements

• Fluency in both written and spoken English and Spanish.
• One year of specialized experience equivalent to at least the GS-05 level in the Federal Service, supporting programmatic, operational, or administrative activities; coordinating multiple priorities; maintaining records and documentation; providing customer service; and communicating effectively with internal and external stakeholders.
• Alternatively, one full academic year of related graduate-level education, superior academic achievement, or a combination of education and experience may satisfy the qualification requirements.
• Qualification requirements for promotion candidates include one year of time-in-grade at the next lower grade level, when applicable.
• Must pass a pre-employment background investigation.
• Males born after December 31, 1959, must be registered with Selective Service.
• Must maintain a bank account for direct deposit or electronic transfer.
• Resume must be no more than two pages and clearly describe relevant experience.
• Foreign education used to qualify must be supported by transcripts and proof of U.S. accreditation.

Responsibilities

• Assist in planning, coordinating, and supporting educational, cultural, and public programs.
• Provide administrative and logistical support for events, meetings, travel, and program operations.
• Maintain program records, registration information, schedules, and related documentation.
• Communicate with participants, community partners, volunteers, and other stakeholders, providing high-quality customer service and collaborating with internal teams and colleagues.
• Assist with program delivery and outreach efforts.
• Develop educational activities.
• Collect and analyze evaluation and attendance data to support program effectiveness.

Benefits

• Federal Government comprehensive benefits package, with details provided through the Smithsonian Institution benefits information.
• Recruitment incentives may be authorized, subject to availability and approval; an incentive may require a service agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed