Programme Manager
DSV•Atlanta, GA
•$100,000 - $103,500
About The Position
The Programme Manager oversees and implements work processes and operational procedures for Schenker Project Operations offices. The role manages staffing for projects, identifies training needs, and assists with audits, project milestone reporting, duty drawbacks, and related reports for corporate and project clients. The position works on complex operational problems, helps ensure budgets, schedules, and performance requirements are met, and interacts regularly with senior management and customers across functional areas.
Requirements
- Exceptional interpersonal, analytical, problem-solving, and communication skills.
- Bachelor’s degree or equivalent.
- Extensive international experience in import/export logistics.
- Must be able to pass required federal, state, local government, airport, or company background checks, clearances, and drug and alcohol tests.
Nice To Haves
- Generally, 5 or more years of related management experience is preferred.
Responsibilities
- Ensure teams are fully functioning and correctly staffed, and that work processes are mapped and monitored to support smooth transactions and visibility.
- Maintain current knowledge of U.S. import and export laws and regulations relevant to project scopes, and ensure required training is provided and completed.
- Build and maintain relationships with Schenker Project Operations offices to secure access to key personnel and solutions for managing critical project cargoes.
- Troubleshoot escalated issues and develop creative solutions.
- Implement work processes that improve the efficiency and quality of project forwarders.
- Assess department and resource strengths and weaknesses, and foster an environment that supports effectiveness within Schenker teams.
- Monitor working hours, with particular attention to overtime, and ensure holidays are used.
- Manage staffing for new projects and as projects change.
- Recruit, interview, and process new operations personnel.
- Ensure core values and work processes comply with Schenker Inc. corporate standards and regulations.
- Assist with required audits, project milestone reporting, duty drawbacks, and similar reports for corporate and project clients.
- Ensure management of the accruals list.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
