Programme Manager

NECSWS • Cork, CO

2d • Onsite

About The Position

The Programme Manager is responsible for the strategic and operational management of nominated Diabetic Eye Screening Programme(s) (DESP), working with a broad range of stakeholder organisations. The role ensures that the programme is delivered in line with national standards and provides an effective screening service aimed at reducing new blindness due to diabetic retinopathy.

The post holder shares responsibility with the DESP Clinical Lead for achieving service objectives and KPIs and for workforce training and competency. The role is based in Cork and works Monday to Friday, between 8am and 6pm. Other duties commensurate with the role and the post holder’s experience may be required.

Requirements

• At least 3 years of management experience and knowledge in diabetic eye screening, healthcare, or other people- or patient-focused services.
• Degree-level education or equivalent professional experience.
• Evidence of continued professional development (CPD).
• Full UK or Irish driving licence and access to own vehicle; a full, clean Irish driving licence is also stated as essential.
• Clear understanding of quality assurance processes and reporting requirements.
• Ability to analyse complex data and generate reports and action plans.
• Effective leadership and management skills, including performance management of teams and individuals.
• Experience developing and managing contracts and managing budgets.
• Excellent organisational, administrative, and project management skills.
• Ability to work autonomously and prioritise own workload and priorities.
• Ability to work effectively across professional organisations and with multiple stakeholders.
• Excellent communication skills, including the ability to influence and facilitate.
• Ability to maintain effectiveness under pressure.
• Previous experience using computer applications and accurate data entry.
• Demonstrable pre-existing right to work and travel within the EU; documentary evidence is required.
• Successful applicants must provide details of previous cautions and convictions and undergo an enhanced Disclosure & Barring Service disclosure on entry and every three years thereafter.
• Offers are subject to satisfactory vetting and reference checks; Garda Vetting may also be required depending on the role.

Nice To Haves

• Proficiency in Irish and/or another language.

Responsibilities

• Ensure the safe operation of DESP call/recall, management of exclusions and suspensions, administration, and programme failsafe.
• Ensure screening sessions run smoothly.
• Oversee programme capacity planning and ensure screening and grading capacity is achieved within required timescales.
• Ensure workforce compliance with education and training requirements.
• Identify and manage programme issues, risks, and incidents.
• Ensure compliance with internal quality assurance requirements.
• Monitor local programme performance against HSE/NHS DESP standards and ensure all standards are achieved.
• Share responsibility with the DESP Clinical Lead for achieving service objectives and KPIs and for workforce training and competency.
• Undertake other duties commensurate with the role and experience, as agreed with the post holder.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager