Program Technician - Leadership

University of Arkansas System•Little Rock, AR

About The Position

The Program Technician will primarily support the coordination, administration, and delivery of the Ag-tech Career Exploration (ACE) program and the Experiential Scholars Program (ESP), with additional support for leadership-related initiatives within the University of Arkansas Division of Agriculture Cooperative Extension Service. The role supports program planning, participant communication, logistics, records management, reporting, evaluation, and event delivery. It also provides marketing and communications support, including social media, publications, and website updates for leadership programs. The position requires occasional evening or weekend work to support events or deadlines. Travel may be required for onsite event support, program activities, or meetings. Salary is commensurate with education and experience. The position is fixed duration of project/grant (fixed term).

Requirements

Bachelor’s degree in Communication, Leadership, Education, Marketing, Public Relations, Agricultural Education, or a related field.
Strong organizational skills and ability to manage multiple projects, priorities, and deadlines.
Strong writing and communication skills, including the ability to create clear, professional correspondence and program materials.
Proficiency in Microsoft Office applications, data management, mass communication software, and social media applications.
Ability to organize and coordinate logistics for meetings, workshops, travel, and events.
Excellent interpersonal and communication skills with a customer service orientation.
Detail-oriented with strong analytical, problem-solving, and recordkeeping abilities.
Ability to exercise initiative, make sound judgments, work without close supervision, and respond effectively to the needs of supervisors, colleagues, and clientele.

Nice To Haves

Experience in program coordination, education, student support, event planning, or administrative support.
Proficiency in website content management systems and a basic understanding of web analytics.
Experience in marketing, communications, or public relations.
Experience in graphic design and desktop publishing.

Responsibilities

Coordinate and help manage the day-to-day operations of the Ag-tech Career Exploration (ACE) program and the Experiential Scholars Program (ESP).
Support recruitment, application processing, participant communication, scheduling, and recordkeeping for ACE and ESP.
Assist with planning and coordinating seminars, workshops, meetings, travel, and other activities related to ACE, ESP, and other leadership programs.
Prepare program materials, participant resources, correspondence, and reports for ACE and ESP activities.
Track program participation, maintain program files and databases, and assist with required documentation and reporting.
Prepare and administer program evaluations to assess effectiveness and gather participant feedback for ACE, ESP, and related leadership initiatives.
Provide logistical and onsite support for seminars, meetings, student activities, and special events.
Collaborate with team members, faculty, staff, and external partners to support program goals and participant success.
Develop and implement marketing and communication strategies to support leadership programs.
Manage social media platforms, create engaging content, and monitor online presence for leadership-related programs.
Design and produce publications such as newsletters, brochures, promotional materials, and reports.
Update and maintain leadership program websites, ensuring content accuracy and relevance.