Program Technician - Leadership

University of Arkansas•Little Rock, AR

About The Position

The Program Technician will support the coordination, administration, and delivery of the Ag-tech Career Exploration (ACE) program and the Experiential Scholars Program (ESP), along with other leadership-related initiatives within the University of Arkansas Division of Agriculture Cooperative Extension Service. The position assists with program planning, participant communication, logistics, records management, reporting, evaluation, and event support. It also provides marketing and communications support for leadership programs, including social media, publications, and website updates. The role requires occasional evening or weekend work to support events or deadlines. Travel may be required for onsite event support, program activities, or meetings. Salary is commensurate with education and experience.

Requirements

Bachelor’s degree in Communication, Leadership, Education, Marketing, Public Relations, Agricultural Education, or a related field.
Strong organizational skills and ability to manage multiple projects, priorities, and deadlines.
Strong writing and communication skills, including the ability to create clear, professional correspondence and program materials.
Proficiency in Microsoft Office applications, data management, mass communication software, and social media applications.
Ability to organize and coordinate logistics for meetings, workshops, travel, and events.
Excellent interpersonal and communication skills with a customer service orientation.
Detail-oriented, with analytical, problem-solving, and recordkeeping abilities.
Ability to exercise initiative, make sound judgments, work without close supervision, and respond effectively to supervisors, colleagues, and clientele.

Nice To Haves

Experience in program coordination, education, student support, event planning, or administrative support.
Proficiency in website content management systems and a basic understanding of web analytics.
Experience in marketing, communications, or public relations.
Experience in graphic design and desktop publishing.

Responsibilities

Coordinate and help manage the day-to-day operations of the Ag-tech Career Exploration (ACE) program and the Experiential Scholars Program (ESP).
Support recruitment, application processing, participant communication, scheduling, and recordkeeping for ACE and ESP.
Assist with planning and coordinating seminars, workshops, meetings, travel, and other program activities related to ACE, ESP, and other leadership programs.
Prepare program materials, participant resources, correspondence, and reports for ACE and ESP activities.
Track program participation, maintain program files and databases, and assist with required documentation and reporting.
Prepare and administer program evaluations to assess effectiveness and gather participant feedback.
Provide logistical and onsite support for seminars, meetings, student activities, and special events.
Collaborate with team members, faculty, staff, and external partners to support program goals and participant success.
Develop and implement marketing and communication strategies for leadership programs.
Manage social media platforms, create content, and monitor online presence for leadership-related programs.
Design and produce publications, including newsletters, brochures, promotional materials, and reports.
Update and maintain leadership program websites, ensuring content accuracy and relevance.