Program Support Technician: Greensville Correctional Center #ED028, #ED029

Virginia Information Technologies Agency • Greensville, Virginia, VA

16h • $37,495 - $52,770 • Onsite

About The Position

Provides administrative and programmatic support to the department in support of the unit and agency mission. Updates and maintains records, files, and automated databases. Prepares copies of relevant documentation, maintains files, emails documentation and answers telephone calls.

Requirements

• High School Diploma or equivalent.
• Recent experience providing customer service and administrative support in a professional office setting.
• Demonstrated skill in the use of Microsoft Office to include Word and Excel to accomplish office support requirements.
• Recent experience using office equipment (i.e. computers, printers, copier and fax machine).
• Demonstrated ability to research and analyze data to reach logical conclusions and prepare routine reports.
• Demonstrated skill in inputting data into an automated database other than Microsoft Office.
• Demonstrated ability to prioritize work, meet deadlines and complete tasks in a timely manner.
• Demonstrated ability to communicate with customers, employees, and other individuals to answer questions, disseminate or explain information in a courteous manner.
• Demonstrated ability to perform detailed work with numerical data and to make mathematical calculations rapidly and accurately.
• Working knowledge of bookkeeping/accounting principles and practices.
• Demonstrated ability to prepare routine financial reports and statements.
• Demonstrated ability to set up and maintain automated and manual filing systems.
• Working knowledge of policies and procedures related to inmate records maintenance and processes.
• Demonstrated ability to create spreadsheets to track data.

Nice To Haves

• Post-secondary courses in office administration or equivalent training or experience in a related field.
• Experience using Corrections Information System (CORIS, Offender Case Management System).

Responsibilities

• Updates and maintains records, files, and automated databases.
• Prepares copies of relevant documentation.
• Maintains files.
• Emails documentation.
• Answers telephone calls.

Benefits

• Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.
• Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen.
• Reasonable accommodations are available upon request.
• VADOC values our Veterans and encourages all to apply and receive preference in the hiring process.
• AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED