Program Support Technician: Rustburg Correctional Unit #09018

Virginia Information Technologies Agency•Buckingham, VA

2d•$37,495 - $52,770•Onsite

About The Position

Provides administrative and programmatic support to the department in support of the unit and agency mission. Updates and maintains records, files, and automated databases. Prepares copies of relevant documentation, maintains files, emails documentation and answers telephone calls.

Requirements

Demonstrated ability to research and analyze data in order to reach logical conclusions and prepare routine reports.
Demonstrated skill in the use of Microsoft Office to include Word and Excel to accomplish office support requirements.
Demonstrated skill in inputting data into an automated database other than Microsoft Office.
Demonstrated ability to prioritize work, meet deadlines and complete tasks in a timely manner.
Demonstrated ability to communicate effectively (both oral and written) with customers, employees, and other individuals to answer questions, disseminate or explain information in a courteous manner.
Considerable recent experience providing customer service and administrative support to include word processing, filing and other related duties in a professional office setting.
Demonstrated ability to set up and maintain automated and manual filing systems.
Demonstrated knowledge of timekeeping, payroll and Worker's Compensation.

Nice To Haves

Knowledge of State Procurement and Electronic Virginia (eVa).
Skill in the use of Outlook, Access, and Publisher.
Recent experience providing customer service and administrative support in a professional office setting.
Recent experience using office equipment (i.e., computers, printers, copier, and fax machine).
Knowledge of FMLA and labor laws.