Program Support Technician: Baskerville Correctional Center #ED008

Virginia Information Technologies Agency • Mecklenburg, Virginia, VA

2d • $37,495 - $52,770 • Onsite

About The Position

Provides administrative and programmatic support to the department in support of the unit and agency mission. Updates and maintains records, files, and automated databases. Prepares copies of relevant documentation, maintains files, emails documentation and answers telephone calls.

Requirements

• Demonstrated ability to research and analyze data in order to reach logical conclusions and prepare routine reports.
• Demonstrated skill in the use of Microsoft Office to include Word and Excel to accomplish office support requirements.
• Demonstrated skill in inputting data into an automated database other than Microsoft Office.
• Demonstrated ability to prioritize work, meet deadlines and complete tasks in a timely manner.
• Demonstrated ability to communicate effectively (both oral and written) with customers, employees, and other individuals to answer questions, disseminate or explain information in a courteous manner.
• Considerable recent experience providing customer service and administrative support to include word processing, filing and other related duties in a professional office setting.
• Demonstrated ability to set up and maintain automated and manual filing systems.

Nice To Haves

• Knowledge of State Procurement and Electronic Virginia (eVa).
• Skill in the use of Outlook, Access, and Publisher.
• Recent experience providing customer service and administrative support in a professional office setting.
• Recent experience using office equipment (i.e., computers, printers, copier, and fax machine).

Responsibilities

• Updates and maintains records, files, and automated databases.
• Prepares copies of relevant documentation.
• Maintains files.
• Emails documentation.
• Answers telephone calls.

Benefits

• Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.
• Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen.
• Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.
• VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.
• VADOC values our Veterans and encourages all to apply and receive preference in the hiring process.
• AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed