Program Support Tech: River North Correctional Center #00062

Virginia Information Technologies Agency•Grayson, Virginia, VA

3d•$37,495 - $52,770•Onsite

About The Position

Delivers administrative and operational support to the Records Office, contributing to the overall mission of the unit and agency. Manages and updates digital and physical records, maintains databases, and ensures timely purging of inactive files. Prepares and organizes documentation, maintains accurate filing systems, handles email communications, and generates reports and correspondence. Provides responsive and professional support by managing incoming calls and inquiries.

Requirements

Experience performing a variety of administrative and clerical tasks in a professional office setting
Maintaining and organizing records
Using Microsoft Word, Excel, and Outlook to prepare documents and manage communications
Handling routine office operations such as filing, data entry, and responding to inquiries
Interpreting and following written procedures or policies
Managing multiple tasks under deadlines
Working independently with minimal supervision
Familiarity with records management systems
Maintaining confidentiality in handling sensitive information
Strong communication, organization, and problem-solving skills demonstrated through prior work experience

Nice To Haves

Prior experience working in a correctional facility, law enforcement agency, or other structured public safety environment
Familiarity with security protocols
Handling confidential information
Supporting operations in settings that require adherence to strict policies and procedures
Experience using CORIS or comparable offender management systems