Program Support Specialist

CACI International•Sterling, VA

24d•$78,700 - $165,200

About The Position

The Program Support Specialist assists the Program Management Office (PMO) with daily program activities, helping maintain smooth operational workflows and providing administrative, coordination, and early technical support. The role requires adaptability, basic problem-solving skills, attention to detail, and the ability to complete tasks with general guidance in a fast-paced environment. The successful candidate will have strong verbal and written communication abilities and take initiative with routine and ad hoc assignments.

Requirements

At least 4 years of experience in project or program support roles.
Experience supporting a Program Management Office (PMO) or similar structured project environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and basic collaboration tools (SharePoint and Teams).
Ability to assess information from multiple sources and develop actionable recommendations.
Strong organizational and time-management skills, including the ability to prioritize tasks effectively.
Solid written and verbal communication skills and attention to detail.
Ability to work independently with general guidance and manage routine assignments with minimal oversight.
Ability to handle sensitive or confidential information with discretion and professionalism.
A BA/BS in Business Administration, Project Management, or a related field is preferred; alternatively, an additional four years of direct experience may replace education requirements.

Nice To Haves

Familiarity with project management concepts, tools, and methodologies, such as Gantt charts, status reporting, and basic project management terminology.
Prior experience with travel coordination, expense reporting, or invoice audit processes.
Exposure to inventory systems, procurement workflows, or supply chain support.
Basic understanding of technical environments, engineering workflows, or production/support operations.

Responsibilities

Coordinate and support PMO operations by planning and facilitating program reviews, PMO meetings, and taskings; developing agendas; coordinating logistics; tracking action items; and managing follow-up activities to support timely execution of program objectives.
Develop, review, and maintain program documentation, including reports, presentations, meeting minutes, status updates, and briefing materials, ensuring accuracy, consistency, and alignment with program requirements and leadership expectations.
Manage domestic and international travel coordination for program personnel, including itinerary planning, travel logistics, and expense review, while ensuring compliance with organizational policies and supporting accurate financial reconciliation.
Serve as a liaison for PMO communications, coordinating information flow among internal teams, external stakeholders, customers, and leadership to facilitate collaboration, resolve issues, and support informed decision-making.
Drive program reporting and governance activities by consolidating project status information, analyzing trends, identifying areas requiring leadership attention, and supporting decisions with data-driven recommendations.
Manage program risk and issue processes by facilitating identification and assessment activities, maintaining risk and issue logs, monitoring mitigation plans, escalating concerns as appropriate, and supporting program health and compliance objectives.
Oversee inventory and asset management processes by tracking equipment and materials, reconciling discrepancies, maintaining accurate records, and supporting accountability and lifecycle management requirements.
Coordinate the Return Merchandise Authorization (RMA) process by managing vendor interactions, tracking return requests through closure, maintaining supporting documentation, and ensuring timely resolution of equipment-related issues.