Program Support Specialist

CACI•Sterling, VA

22d

About The Position

The Program Support Specialist assists the Program Management Office (PMO) with daily program activities, helping maintain smooth operational workflows and providing administrative, coordination, and early technical support. The role requires adaptability, basic problem-solving, attention to detail, and the ability to complete tasks with general guidance in a fast-paced environment. The ideal candidate has strong verbal and written communication skills and takes initiative with routine and ad hoc assignments.

Requirements

At least 4 years of experience in project or program support roles.
Experience supporting a Program Management Office (PMO) or similar structured project environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and basic collaboration tools such as SharePoint and Teams.
Ability to assess information from multiple sources and develop actionable recommendations.
Strong organizational and time-management skills, including the ability to prioritize tasks effectively.
Solid written and verbal communication skills and attention to detail.
Ability to work independently with general guidance and manage routine assignments with minimal oversight.
Ability to handle sensitive or confidential information with discretion and professionalism.

Nice To Haves

BA/BS in Business Administration, Project Management, or a related field; alternatively, an additional four years of direct experience may replace the education requirement.
Familiarity with project management concepts, tools, and methodologies, such as Gantt charts, status reporting, and basic project management terminology.
Prior experience with travel coordination, expense reporting, or invoice auditing.
Exposure to inventory systems, procurement workflows, or supply chain support.
Basic understanding of technical environments, engineering workflows, or production and support operations.

Responsibilities

Coordinate PMO operations, including program reviews, meetings, taskings, agendas, logistics, action-item tracking, and follow-up activities.
Develop, review, and maintain program reports, presentations, meeting minutes, status updates, and briefing materials for accuracy, consistency, and alignment with program requirements and leadership expectations.
Coordinate domestic and international travel for program personnel, including itineraries, logistics, and expense reviews, while following organizational policies and supporting financial reconciliation.
Coordinate communications among internal teams, external stakeholders, customers, and leadership to facilitate collaboration, resolve issues, and support informed decisions.
Consolidate project status information, analyze trends, identify issues requiring leadership attention, and support decisions with data-driven recommendations.
Facilitate risk identification and assessment; maintain risk and issue logs; monitor mitigation plans; escalate concerns; and support program health and compliance objectives.
Track equipment and materials, reconcile discrepancies, maintain records, and support asset accountability and lifecycle management.
Coordinate the Return Merchandise Authorization (RMA) process, including vendor interactions, tracking return requests through closure, maintaining documentation, and resolving equipment-related issues in a timely manner.