Program Support Specialist

U.S. International Trade Commission • Washington, DC

16d

About The Position

The Program Support Specialist works in the U.S. International Trade Commission’s Office of the Secretary, Hearings and Information Division. The role provides administrative, records-management, correspondence, information-handling, and logistical support for Commission operations and programs.

The specialist organizes and maintains official records; processes incoming correspondence, requests, official mail, Commission notices, and surety bonds submitted in section 337 investigations; and maintains office memoranda, correspondence tracking systems, and office supplies. The position also supports the handling of confidential business information, prepares responses to confidential-treatment and information requests, and submits investigative documents to the Electronic Document Information System (EDIS) for the official record.

The specialist assists with logistical arrangements for hearings and meetings, drafts related documents, and supports Commission hearings, conferences, and votes. The role also provides administrative support to the Freedom of Information Act (FOIA) program and other programs in the Hearings and Information Division.

The position requires U.S. citizenship or nationality, a background investigation and fingerprint check, and the ability to obtain and maintain a Secret Security Clearance. A one-year probationary period may apply. The role may be filled at the GS-09 or GS-11 level, subject to the applicable experience and education qualifications.

Requirements

• U.S. citizen or national.
• Ability to obtain and maintain a Secret Security Clearance.
• Pass a background investigation and fingerprint check.
• At the GS-09 level, one year of specialized experience equivalent to GS-07, including relevant administrative office experience, accomplished independently with responsibility for proposing solutions; alternatively, qualifying graduate education or a combination of education and experience.
• At the GS-11 level, one year of specialized experience equivalent to GS-09, including relevant administrative office experience, accomplished independently and requiring development of procedures, guides, or templates; alternatively, qualifying graduate education or a combination of education and experience.
• Qualifying experience may include using EDIS or a similar electronic docketing system; preparing Federal Register notices or similar publication documents; processing surety bonds; responding to customer inquiries; tracking work status; applying tact and discretion; preparing and editing correspondence; preparing reports using advanced computer software; maintaining records and automated tracking systems; and drafting documents from verbal instructions or examples.
• Foreign education used to meet qualification requirements must be evaluated as equivalent to an accredited U.S. education program or receive full credit from an accredited U.S. college or university.
• Register for Selective Service if applicable under the announcement’s stated eligibility conditions.
• Provide a resume that clearly documents qualifying experience; transcripts are required when education is used to qualify.

Responsibilities

• Organize and maintain official organizational records.
• Review, process, and distribute incoming correspondence, requests, and official Commission mail.
• Process Commission notices.
• Create and maintain office memoranda and correspondence tracking systems.
• Process surety bonds submitted in section 337 investigations.
• Track, order, and maintain office supplies.
• Ensure compliance with requirements for access to and handling of confidential business and business proprietary information.
• Prepare responses to requests for confidential treatment and requests for information.
• Submit pertinent investigative documents to EDIS for inclusion in the official record.
• Assist with logistical arrangements for hearings and meetings, including drafting pertinent documents.
• Support the conduct of Commission hearings, conferences, and votes.
• Provide administrative support to the FOIA program and other Hearings and Information Division programs.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on the position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level