Program Support Specialist

Federal Emergency Management Agency•Washington, DC

10d

About The Position

The Program Support Specialist serves on FEMA’s Grant Programs Directorate team. The role supports assigned projects by analyzing issues, resolving data and systems discrepancies, maintaining program and administrative controls, and tracking goals, commitments, and actions for reporting. The position requires collaboration, communication, and organizational skills, and may involve supporting executives, using automation systems and databases, generating reports or spreadsheets, and reviewing agency programs. FEMA employees have regular and recurring emergency management responsibilities. This position is subject to recall at any time for emergency operations, which may require irregular hours, duties outside the official position description, or work away from the official duty station. Deployment may be required with little advance notice, potentially for weeks or months, to locations in the United States and its territories, including physically austere and operationally challenging sites. If selected, the employee must attend a three-week, in-person training course in Emmitsburg, Maryland, within six months of onboarding; FEMA covers travel expenses.

Requirements

Be a U.S. citizen.
Successfully pass and maintain a Public Trust/Moderate Risk background investigation; this may include a credit check and review of financial, criminal, and drug-related matters.
Meet current federal employee time-in-grade requirements, if applicable: 52 weeks at the next lower grade or equivalent grade band.
Be able to obtain and maintain a Government credit card.
Be able to deploy with little or no advance notice anywhere in the United States and its territories for an extended period.
At the GS-09 level, have one year of specialized experience equivalent to at least the GS-07 level, including identifying and resolving program, project, or policy issues; using Microsoft software or similar tools to coordinate administrative management data; and monitoring and performing completeness reviews of program milestones, activities, or progress.
Alternatively, qualify through a Master's or equivalent graduate degree, or at least two full years of progressively higher-level graduate education leading to such a degree in a related field; transcripts are required when qualifying through education.
Alternatively, possess a combination of specialized experience and related graduate-level education beyond the first full year of graduate study that meets the qualification requirements; transcripts are required.
Attend a three-week in-person training course in Emmitsburg, Maryland, within six months of onboarding.
Meet applicable Selective Service registration requirements.
If currently or recently a covered political appointee, disclose that information to the Human Resources Office.

Nice To Haves

Strong collaboration, communication, and organizational skills.
Experience supporting executives.
Experience using automation systems and databases.
Experience generating reports or spreadsheets.
Experience reviewing agency programs.

Responsibilities

Perform fact-finding analysis of issues needed to complete each phase of assigned projects.
Identify and remedy discrepancies in data and systems, and make decisions about how to proceed in coordination with a team.
Maintain the status of program and administrative controls, goals, commitments, and similar actions for reporting purposes.
Support emergency management operations, including deployment when required.