Program Support Spec. I

Bridgeway • Monmouth, IL

1d • $15 - $21 • Onsite

About The Position

The Program Support Specialist I performs administrative duties and supports identified programs while providing backup to other program support staff. The role is responsible for administrative support and clerical functions in coordination with Central Business Office policies and procedures. The position is part-time and located at the Monmouth Office in Monmouth, Illinois, with a first shift and an hourly pay range of $15.00–$21.00.

Requirements

• An associate's degree or one year of related administrative, business, or medical experience.
• A valid driver's license.
• A driving history that meets the company's insurability requirements.
• Reliable transportation.
• Successful completion of all background checks as a condition of employment.

Nice To Haves

• Experience assisting consumers in a social service agency.

Responsibilities

• Greet consumers and clients and direct them to appropriate places.
• Provide clerical support, including answering telephones, scheduling, scanning, faxing, handling mail, and data entry.
• Accept payments and provide written receipts.
• Coordinate managed care and assistance program cases with clinical staff and the respective company to support successful billing, maintaining current information in computer and tracking systems.
• Complete phone intakes, inform clients what is needed for the intake, and ensure forms are completed.
• Complete private-pay and third-party liability work.
• Conduct initial verification of third-party coverage for new Bridgeway consumers, with assistance from the Central Business Office manager.
• Communicate with supervisors to help determine appropriate services for consumers and assist with appointment scheduling.
• Provide backup to other program support staff.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree