Bio Equip Support Spec

Veterans Health Administration•Marion, IL
•Hybrid

About The Position

Serves as a Biomedical Equipment Support Specialist (BESS) within the Facilities Management Service at the Marion, IL VA Medical Center. The position supports the medical equipment management program by troubleshooting and maintaining medical equipment and clinical systems. The full performance level is GS-11; the vacancy may be filled at GS-5 through GS-11. The specialist manages medical equipment and clinical-system lifecycles, performs inspections and maintenance, responds to equipment alerts and incidents, and documents work in the appropriate systems. The role also supports system backups, network connectivity, cybersecurity, projects, customer education, and contractor performance. The work schedule is 8:00 a.m.–4:30 p.m. Telework is available, but this is not a virtual position. Permanent Change of Station relocation is not authorized.

Requirements

  • U.S. citizenship, subject to the stated exception under VA policy for non-citizens when qualified citizens cannot be recruited.
  • Meet one of the listed basic qualification pathways: an associate's or higher degree in biomedical technology or biomedical engineering; an associate's or higher degree in electronics, information technology, or another engineering field plus one year of creditable experience; completion of a qualifying Department of Defense training program; completion of a qualifying biomedical engineering technician or Healthcare Technology Management certificate program, with an internship/apprenticeship or additional experience as specified; or current or prior listed professional certification (CBET, CRES, CLES, or CHTM).
  • Proficiency in spoken and written English.
  • For GS-07: one year of creditable experience equivalent to the next lower grade, plus knowledge of physics, anatomy and physiology; electronics; standard test equipment; basic networking and computer systems; and skill documenting services in a CMMS, with ability to learn equipment operating and maintenance procedures.
  • For GS-09: one year of creditable experience equivalent to the next lower grade, plus knowledge of networking concepts including ACL, TCP/IP, and VLAN; computer/server hardware and software; ability to interpret technical data; use standard test equipment; and perform equipment maintenance and operating procedures.
  • For GS-11: one year of creditable experience equivalent to the next lower grade, plus knowledge of NFPA, FDA, Joint Commission, and AAMI standards; skill using test and calibration equipment and interpreting technical data; networking skills; and ability to perform advanced troubleshooting, maintain medical computers and software, and manage projects.
  • Meet applicable pre-employment conditions, including background/security investigation, onboarding and identification requirements, and seasonal influenza vaccination requirements.
  • Serve a one- or two-year trial period, as applicable, with continued employment contingent on written certification that it advances the public interest.
  • Male applicants born after December 31, 1959, must meet Selective Service registration requirements.
  • Complete application requirements identified in the announcement.

Responsibilities

  • Manage the lifecycle of medical equipment and clinical systems.
  • Troubleshoot equipment and clinical systems using technical data and complete corrective action.
  • Perform incoming inspections and planned maintenance on medical equipment and clinical systems.
  • Document work in the Computerized Maintenance Management System (CMMS) and other appropriate systems.
  • Respond to and remediate hazard alerts, recall notifications, and incidents involving medical equipment and clinical systems.
  • Monitor system backups, ensure network connectivity, mitigate cybersecurity vulnerabilities, and maintain clinical systems.
  • Use test equipment in accordance with manufacturer instructions.
  • Manage projects involving medical equipment and clinical systems.
  • Provide customer support by evaluating staff issues and needs, responding with solutions, and communicating status.
  • Educate staff on safe equipment operation and user-level maintenance.
  • Serve as a Contracting Officer's Representative (COR) and/or purchase cardholder.
  • Develop documentation to purchase commodities and/or vendor services.
  • Manage, monitor, and evaluate contractor performance and address issues or deficiencies.
  • Comply with applicable standards, policies, procedures, and regulatory requirements.
  • Provide guidance and mentorship to expand professional knowledge and technical skills.
  • Maintain and enhance technical knowledge through professional development and technical training.

Benefits

  • Federal employee benefits package; specific benefits depend on position type and eligibility.
  • Potential credit toward annual leave accrual based on prior federal employment or military service, subject to request and approval.
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