Program Support Spec. I

Bridgeway • Harlem Township, IL

4d • $15 - $16 • Onsite

About The Position

The Program Support Specialist I performs administrative duties and supports identified programs while providing backup to other program support staff. The role is responsible for administrative support and clerical functions in coordination with Central Business Office policies and procedures. The position is based at the Loves Park Office in Loves Park, Illinois, and is full-time on the first shift.

Requirements

• Associate's degree or one year of related administrative, business, or medical experience.
• Valid driver's license.
• Driving history that meets the company's insurability requirements.
• Reliable transportation.
• Completion of all background checks is a condition of employment.

Nice To Haves

• Experience assisting consumers in a social service agency.

Responsibilities

• Greet consumers and clients and direct them to appropriate places.
• Provide clerical support, including answering telephones, scheduling, scanning, faxing, handling mail, and data entry.
• Accept payments and provide written receipts.
• Coordinate managed care and assistance program cases with clinical staff and the respective company to support successful billing; maintain current information in computer and tracking systems.
• Conduct phone intakes, inform clients what is needed for the intake day, and ensure all forms are completed.
• Complete private-pay and third-party liability work.
• Conduct initial verification of third-party coverage for new Bridgeway consumers, with assistance from the Central Business Office manager.
• Communicate with supervisors to help determine appropriate services for consumers and assist with appointment scheduling.
• Provide backup to other program support staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree