Program Support Specialist 2

M.C. Dean, Inc•Tysons, VA

16d

About The Position

The Program Support Specialist 2 provides day-to-day project support to project managers, engineers, and other staff. The role offers firsthand exposure to project phases, tasks, activities, schedules, and operations. It supports program management across proposal development, deliverables, project reporting, contract administration, and compliance, while producing and coordinating project and proposal documentation.

Requirements

High school diploma or GED and 8 or more years of experience; or an associate degree and 6 or more years of experience; or a bachelor's degree and 2 or more years of experience.
Experience in professional writing, editing, and document production.
Excellent organizational skills and ability to work under pressure while managing interruptions.
Accuracy and attention to detail.
Ability to work independently and resolve practical problems.
Effective communication skills, including excellent written and oral communication.
Ability to deal effectively and tactfully with a wide variety of people in person, by telephone, and in writing.
Strong multitasking skills.
Strong computer skills in word processing, spreadsheets, databases, customer portals, and advanced knowledge of Microsoft Office Suite.
Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries.

Responsibilities

Collaborate with Program Management personnel on business and contractual matters, including proposal responses, project deliverables, reporting, and performance or funding issues.
Maintain proposal, project, and contractual documentation, including contract repositories.
Ensure compliance with contract requirements and serve as a focal point for resolving issues involving commercial and federal compliance, acceptance, and payment.
Administer commercial and U.S. Federal contracts based on project milestones, including tracking and documenting change orders.
Develop and maintain tracking lists for proposals, deliverables, projects, and contracts for team reviews and compliance.
Ensure the team meets project, contract, deliverable, and schedule requirements.
Assist the Program Manager with monthly and other financial reports.
Organize project, proposal, and contract meetings and help prepare briefs, plans, spreadsheets, and other materials.
Prepare documentation for employee permits, security, certification, and travel requests.
Design, create, lay out, and produce technical documentation, information sheets, reference guides, briefs, and presentations.
Communicate complex information and concepts in ways suited to audiences with varying levels of technical knowledge.
Accurately document information from meetings, conversations, and presentations.
Research, analyze, and cite print and online reference materials.
Design professional document templates for internal and external use.
Develop schedules, outlines, and templates for proposal and project documentation.
Write, edit, and proofread contract materials in response to client requests and requirements while meeting schedules and deadlines.
Develop graphics, figures, tables, and other presentation techniques to improve the impact of information.
Coordinate and assist with production, packing, and delivery of contract and proposal deliverables in hard- or soft-copy formats according to RFP requirements.