Program Support Specialist 2

M.C. Dean, Inc•Tysons, VA

About The Position

The Program Support Specialist 2 provides day-to-day project support to project managers, engineers, and other staff members, gaining firsthand exposure to project phases, tasks, activities, schedules, and operations. The role supports program management on business and contractual matters, administers commercial and U.S. Federal contracts, maintains proposal and project documentation, and helps ensure compliance with contract, deliverable, and schedule requirements. The position also produces and manages proposal, project, and contract materials, including reports, briefs, plans, spreadsheets, presentations, and technical documentation. It coordinates meetings and deliverable production, captures and communicates information for varied audiences, and supports issue resolution involving compliance, acceptance, and payment. The listed annual pay range is USD $78,320 to USD $97,900.

Requirements

High school diploma or GED and 8 or more years of experience; or an associate's degree and 6 or more years of experience; or a bachelor's degree and 2 or more years of experience.
Experience in professional writing, editing, and document production.
Excellent organizational skills and ability to work well under pressure while managing interruptions.
Accuracy and attention to detail.
Ability to work independently and resolve practical problems.
Effective communicator with excellent written and oral communication skills.
Ability to deal effectively and tactfully with a wide variety of individuals in person, by telephone, and in writing.
Strong multitasking skills.
Strong computer skills in word processing, spreadsheets, databases, and customer portals, with advanced knowledge of MS Office Suite.
Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries.
Ability to tolerate extended exposure to computer screens and extended periods of sitting.
Ability to reach by extending hands or arms in any direction.
Finger dexterity to manipulate objects, such as using a keyboard.
Ability to listen to and understand spoken information and ideas.
Ability to communicate spoken information and ideas so others understand.
Ability to read and understand written information and ideas.
Ability to apply general rules to specific problems and produce sensible answers.
Ability to identify and understand another person's speech.

Responsibilities

Collaborate with Program Management personnel on business and contractual matters, including proposal responses, project deliverables, project reporting, and performance or funding issues.
Maintain proposal, project, and contractual documentation, including contract repositories.
Ensure compliance with contract requirements and perform other position-related duties as assigned.
Act as a focal point for ongoing issue resolution, including commercial and federal compliance, acceptance, and payment issues.
Administer commercial and U.S. Federal contracts based on project milestones, including tracking and documenting change orders.
Develop and maintain tracking lists for proposals, deliverables, projects, and contract management for team reviews and compliance.
Ensure the team complies with project and contract requirements, deliverable requirements, and schedule requirements.
Assist the Program Manager with monthly reports and other financial reports.
Organize project, proposal, and contract meetings and assist in preparing briefs, plans, spreadsheets, and other materials.
Prepare documentation for employee permits, security, certification, and travel requests.
Design, create, lay out, and produce technical documentation, including information sheets, reference guides, briefs, and presentations.
Convey complex information and concepts appropriately to audiences with different levels of technical knowledge.
Document and accurately capture information from meetings, conversations, and presentations.
Research, analyze, and cite reference materials from print and online sources.
Design professional document templates for internal and external use.
Develop schedules, outlines, and templates for proposal and project documentation.
Write, edit, and proofread contract materials in response to client requests and requirements while meeting schedules and deadlines.
Conceptualize graphics, figures, tables, and other presentation techniques to optimize the impact of information.
Coordinate and assist with production, packing, and delivery of contract and proposal deliverables in hard- and soft-copy formats according to RFP requirements.